CocoSign: Top Alternative to Adobe Sign

Looking for a good alternative to Adobe Sign? A renowned electronic signature solution as it is, Adobe Sign sometimes fails its users in many ways. CocoSign, as its strong contestant, usually performs better when it comes to features, reliability, user experience and customer support. Take a look at the comparisons below to see how CocoSign wins the game.

CocoSign
Features

CocoSign Has More Features Than Adobe Sign

Both CocoSign and Adobe Sign have a lot of similar essential eSigning functionalities. But Adobe Sign lacks some of the important features CocoSign has. For example, Adobe Sign doesn’t allow you to send unlimited signature invites, or to preview documents or manage who can access them with Adobe Sign. Also the helpful features like templates and folders, which can make your signing process and file management easier, only exists on CocoSign.

View the table below to see the details of the feature differences.

FeaturesCocoSignAdobe Sign
Unlimited Signature Invites
Free Plan
Free Trial (No Credit Card Required)
Template Library
Bulk Send
Forms
Customizable Signing Workflows
In-person Signing
Signer Authentication
Create Reusable Templates
Create Folders
Custom Branding
Document Preview
Manage Document Invite Expirations
Notify Recipients to Sign
Send Invite Via Link
Integrates with Microsoft, Google Drive, Dropbox
Requesting Attachments from Signers
Add Multiple Users
User, Role, and Access Management
Real-time Audit Trail
HIPAA Compliance
24/7 Customer Support
Live Chat
APIs
Reliability

Adobe Sign Works Not as Well as CocoSign in Reliability and Usability

The majority of CocoSign users don't have any reliability and usability issues. They don’t have anything to complain about the product and are happy with their hassle-free experiences with CocoSign. But for Adobe Sign users, they have seen a lot of occurrences of bugs in the software that can stop it from working properly from time to time. Very often they’ll see problems like not being able to log in, sign documents, or access important features, which is more than frustrating.

What do Adobe Sign users think of its reliability

Buggy and Frustrating

“we have daily occurrences of bugs transposing fields and emails going missing , as well as making back end breaking changes to mail templaters without sending out any comms No ability to export templates. Ability to create templates with tokenised markup in fields for example signer1:prefill:txt

Verified Adobe Sign reviews on Capterra

Buggy and Frustrating

“Super buggy, confusing, limited and, forms come out blurry. It's more headache than anything.”

Verified Adobe Sign reviews on G2

Buggy and Frustrating

“The major problem and where the whole thing falls down, is that it doesn't work! I tried it on some accounts douments that needed a number of signatures. It let me sign only 60% of the places where my signature was needed!”

Verified Adobe Sign reviews on Capterra

Buggy and Frustrating

“we have daily occurrences of bugs transposing fields and emails going missing , as well as making back end breaking changes to mail templaters without sending out any comms No ability to export templates. Ability to create templates with tokenised markup in fields for example signer1:prefill:txt

Verified Adobe Sign reviews on Capterra

Buggy and Frustrating

“Super buggy, confusing, limited and, forms come out blurry. It's more headache than anything.”

Verified Adobe Sign reviews on G2

What do CocoSign users think of its reliability

Problem-Free and Satisfying

“It meets all the requirements of my daily business and with its quality support, I haven't come across a single issue to date.”

Verified CocoSign reviews on Capterra

Problem-Free and Satisfying

“Nothing to complain about, really! It was perfect for us, and we've been using similar products before. CocoSign showed up to be the best of those :”

Verified CocoSign reviews on G2

Problem-Free and Satisfying

“For those who want to make their work hassle-free, Cocosign is the best tool for you!”

Verified CocoSign reviews on G2

Problem-Free and Satisfying

“It meets all the requirements of my daily business and with its quality support, I haven't come across a single issue to date.”

Verified CocoSign reviews on Capterra

Problem-Free and Satisfying

“Nothing to complain about, really! It was perfect for us, and we've been using similar products before. CocoSign showed up to be the best of those :”

Verified CocoSign reviews on G2
User Experience

Adobe Sign Is Less Convenient Than CocoSign

CocoSign dashboard

CocoSign: Intuitive & Smooth

CocoSign is known for its ease of use because of its intuitive user interface and smooth workflow. Most users have no trouble getting through any process, be it making a signature, creating and using templates and forms, or customizing branding.

Adobe Sign: Complicated & Confusing

Adobe Sign, on the other hand, often gives its users an impression that it is complicated and confusing. They find that the dashboard can’t list items clearly, or the user interface is so hard to use and navigate that sometimes it’s difficult for the users to find essential functionalities such as document filling and signing.

Adobe Sign dashboard

What are the Adobe Sign users’ experience with the product

Fast and Easy-to-use

“The new dashboard doesn't show who a form was sent to, and it doesn't show whether they signed it. Tracking is available only via email confirmations. Used to open the dashboard and see who signed (or didn't sign) forms that were sent. Now it is just a long list of form names that's unhelpful and worthless.”

Verified Adobe Sign reviews on Capterra

Hard to Navigate and Unintuitive

“I did not like the navigation and I couldn't find anything I was looking for I got very frustrated with trying to find things.”

Verified Adobe Sign reviews on Capterra

Fast and Easy-to-use

“Basic functionality has yet to be added to the new interface. It got so bad they brought back the old interface for a short period of time likely due to the howls of their enterprise customers given how unusable the new UI is.”

Verified Adobe Sign reviews on G2

Fast and Easy-to-use

“The new dashboard doesn't show who a form was sent to, and it doesn't show whether they signed it. Tracking is available only via email confirmations. Used to open the dashboard and see who signed (or didn't sign) forms that were sent. Now it is just a long list of form names that's unhelpful and worthless.”

Verified Adobe Sign reviews on Capterra

Hard to Navigate and Unintuitive

“I did not like the navigation and I couldn't find anything I was looking for I got very frustrated with trying to find things.”

Verified Adobe Sign reviews on Capterra

What are the CocoSign users’ experience with the product

User-Friendly and Convenient

“Everything you need can be found in the CocoSign application. The User Interface is simple and easy to understand which gives you convenience while you use it.”

Verified CocoSign reviews on G2

User-Friendly and Convenient

“The interface is also user-friendly and can be used by someone like me who is not very techie.”

Verified CocoSign reviews on G2

User-Friendly and Convenient

“Cocosign has provided really easy and simple interface for users. This software has certain key elements that don't require technical knowledge from a user.”

Verified CocoSign reviews on G2

User-Friendly and Convenient

“Everything you need can be found in the CocoSign application. The User Interface is simple and easy to understand which gives you convenience while you use it.”

Verified CocoSign reviews on G2

User-Friendly and Convenient

“The interface is also user-friendly and can be used by someone like me who is not very techie.”

Verified CocoSign reviews on G2
Customer Support

The Customer Service of CocoSign Is Better

CocoSign customer support team has the abilities to fix your issues or help you get to know the tool quickly. Also they can be reached 24/7, so you’ll get your questions answered promptly, usually in 1 minute. However, the service of Adobe Sign is slow and from time to time unhelpful. When a customer contacts Adobe Sign support, it can take a long time for the team to respond or they get transferred to different personnel frequently, and the answers they finally get often do little to fix their issue!

What do Adobe Sign customers say about their support

Unhelpful and Disappointing

“Their customer service is terrible. If you need support, forget it. I tried the online support twice and got two idiots that had no idea about the service or what was available. I then called and left a message. Steve called me back. I started to describe the problem and he said that I had to go through the online service. FORGET IT. There are several other products out there that are more interested in helping me.”

Verified Adobe Sign reviews on G2

Unhelpful and Disappointing

“Doesn't work. Terrible customer service. Why do they have a product that isn't even on line? I've wasted an entire afternoon trying to get an answer from them. The only reply on their chatbot is that I need to be transferred to a different group. Are you kidding me? It's been 4 hours since I started trying to send a contract for signature.”

Verified Adobe Sign reviews on G2

Unhelpful and Disappointing

“Adobe's customer service is a bit cumbersome and when done via email, hard to find someone who understands the question.”

Verified Adobe Sign reviews on G2

Unhelpful and Disappointing

“Their customer service is terrible. If you need support, forget it. I tried the online support twice and got two idiots that had no idea about the service or what was available. I then called and left a message. Steve called me back. I started to describe the problem and he said that I had to go through the online service. FORGET IT. There are several other products out there that are more interested in helping me.”

Verified Adobe Sign reviews on G2

Unhelpful and Disappointing

“Doesn't work. Terrible customer service. Why do they have a product that isn't even on line? I've wasted an entire afternoon trying to get an answer from them. The only reply on their chatbot is that I need to be transferred to a different group. Are you kidding me? It's been 4 hours since I started trying to send a contract for signature.”

Verified Adobe Sign reviews on G2

What do CocoSign customers say about our customer support

Responsive and Quality

“It meets all the requirements of my daily business and with its quality support, I haven't come across a single issue to date.”

Verified CocoSign reviews on Capterra

Responsive and Quality

“Rich features, ease of request for signatures online, and all-the-time-can-be-reached support team.”

Verified CocoSign reviews on G2

Responsive and Quality

“I must mention that not only was the product great but the makes customer service has been one of a kind with me, i am usually a tough one but man are this guys good.”

Verified CocoSign reviews on G2

Responsive and Quality

“It meets all the requirements of my daily business and with its quality support, I haven't come across a single issue to date.”

Verified CocoSign reviews on Capterra

Responsive and Quality

“Rich features, ease of request for signatures online, and all-the-time-can-be-reached support team.”

Verified CocoSign reviews on G2
Get Started with CocoSign Today!

Get Started with CocoSign Today!

Why put up with Adobe Sign when you have an alternative that has more features and performs better in reliability, user experience and customer support? Give CocoSign a try now!

Easier, Quicker, Safer eSignature Solution for SMBs and Professionals

  • No credit card required
  • 14 days free