Adapt to Thrive: Small Business Survival Gear Amidst the COVID-19
The coronavirus pandemic has, without a doubt, disrupted numerous businesses to detrimental effects. Most business owners have temporarily or permanently closed down in compliance with directives from the government and health authorities, consequently leading to a downward spiral in revenues, among which small businesses seem to bear the brunt.
Nothing is more urgent now than adapting and evolving, namely incorporating the right methodologies into your business model.
Establish an online presence
One sure-fire way of staying afloat and flourishing during this pandemic-ravaged period is building an online presence. It's been proven that businesses with online profiles have an advantage over others without one.
For small brick-and-mortar stores, a good way to start is setting up virtual stores to sell their products. They can do this by choosing an eCommerce platform like Shopify, Alibaba, and BigCommerce to sell wares. In particular, Alibaba has organized programs like the Super Consumer Growth Accelerator Program to help small business in America struggling with the effects of COVID-19. Artisans, designers, and smaller marketplaces can make use of online stores like Etsy and Bonanza.
To get a firmer hold of the market, you may wish you to localize your online presence. This helps you focus on the local market rather than compete with bigger brands on global marketplaces like Amazon and eBay.
A good way of doing this is creating pages on Instagram, Facebook, LinkedIn, and other social media spaces with wide coverage. Using these pages, you can advertise to your local market what you sell or the services you provide. Seeing that 51% of Facebook and 64% Twitter users are most likely to buy products from brands they follow speaks to why you need to create a page and establish an online presence. For 93% of marketers , social media marketing has helped their businesses gain more exposure.
Some of these platforms have also designed new programs to help small businesses. For example, to alleviate small businesses' struggles during the coronavirus outbreak, YouTube made it possible for small businesses to create video content for free while Facebook launched Shops.
Partner with other small businesses
Networking is paramount to growth during this period. Consider collaborating with local businesses to develop marketing bundles and cross-promotional plans that can help increase your ROI.
You can also consult digital marketing companies to assist you in analyzing customer demographic and data to help you channel your marketing efforts properly
Should you be in the hospitality niche and can no longer house people in your small corner because of social distancing principles, why not negotiate with parking lot owners to see how feasible it is to use their properties.
Diversify and modify existing business models
Keep an open mind and be ready to incorporate ideas you never thought you might at one time consider. Take, for example, converting your pub to a makeshift marketplace. This pub can contain groceries, fashion wear, or towels, among others, while customers can place orders from the comfort of their home using a mobile app or an e-commerce site.
If you offer services like barbing, bartending, or any other, you can opt to host live sessions and online classes, teaching these skills to people. All admitted students would pay some money to get the knowledge you are passing on to them.
Benefits of Utilizing Online Tools for Small Businesses?
Improves productivity
Small businesses can better manage their affairs using productivity software and tools. These tools promote time management and help small teams work smarter towards achieving the set goal. Some of these tools include spreadsheets and product management tools. Scheduling apps like Appointy used by more than 65,000 users worldwide is also a very helpful tool for creating appointments with clients and potential customers
Increases reach
Leveraging on social media platforms can help small businesses increase their reach. Using these platforms, you can get leads geographically distant from you. This is especially useful if your target demographic is young people as a report suggests that 90% of this demographic use social media networks.
Cost savings
Branding is a lot cheaper online than physically. Using logos, flyers, and banners will save you a lot while reaching more people than branding shirts, caps, or signposts would. That is why every business owner needs to start utilizing online tools in running their businesses.
Key Considerations in Choosing the Right Online Tools for Your Small Business Success
Brand mission
The mission of your brand may dictate what kind of tools are essential for your business. If your goal is to increase conversions, for example, you may want to focus on online tools and marketing strategies that can help you convert your leads. If your goal is to let people know more about your brand, using social media automation platforms is ideal for you.
Understand what your business lacks
The right online tool for you depends on what your business needs. Regardless of how powerful a tool is, it won't help you achieve success if it does not address a particular problem your business suffers.
For example, if you have problems scheduling clients, you might have to use a booking management software program or an automated scheduling tool. If you have issues with payment cheques, you may consider using a payment platform like PayPal or Stripe.
Conclusion
The uncertainty that came with the coronavirus pandemic is very disturbing and frightening for many small business owners. Many entrepreneurs have now been forced to take drastic steps to stay afloat. Only business owners willing to adopt online tools are touted to get through these trying times. Using the right online tools, entrepreneurs can still make as many profits as they used to and possibly more. Other benefits they stand to gain are a better collaboration between team members, a wider reach, cost savings, and improved productivity.
Project Management
Project management tools can help a team organize tasks into groups, indicating which are dependent or independent of each other for enhanced productivity and efficient achievement of set goals.
Communication & Collaboration
With communication collaboration tools, team members geographically distant from each other can share files, and have audio and video discussions on the projects they are handling.
Google Hangouts(3997) 4.3 out of 5Google Hangouts is a popular video calling application that can be used by remote team members. It has a simple interface with integrations with many platforms and the ability to make one click video calls.
Google Drive(8248) 4.7 out of 5Google drive is a cloud storage facilities that can be used for collaborative file storage among team members. Team can update and manage files in real time through shared folders.
Zoom(25142) 4.5 out of 5Zoom is an application for online voice and business meetings. It is popular among professionals for webinars, conferences, chat, and enterprise phone system solutions.
G Suite(295) 4.5 out of 5G Suit is a combined array of applications that improve online collaboration for professionals. Users can create documents and spreadsheets and comment over the changes. Google Drive offers online cloud storage facility.
Adobe Creative Cloud(28126) 4.3 out of 5Adobe Creative Cloud is an array of services designed for creative professionals to work together. There are 20+ applications and tools that professional users use everyday, linked with a cloud interface.
Dropbox(10822) 4.4 out of 5Dropbox is a cloud storage solution used by businesses all over the world. It offers single-user and multi-user plans to suit the needs of all businesses globally.
Canva(2560) 4.7 out of 5Canva is a web application for creating various types of commercial as well as personal graphics. It can make logos, infographics, banners, posters, and much more
Padlet(2) 4.8 out of 5Padlet is a team collaboration solution that is designed for easy engagement between team members. Padlet is highly customizable and users can choose and create their own templates.
Twist(11) 3.8 out of 5Twist is an organised team communication platform. It helps in building focus and effective communication through its interactive collaborative features.
Webex(10707) 4.2 out of 5Webex is a communication and collaboration application for teams that work remotely. It is a video conferencing solution that is ideal for online work meetings.- Load More
Productivity
By streamlining work processes, productivity tools crumple time-consuming processes into few hours or days as the case may be, easing the job to be done and boosting employee’s happiness.
Google Docs(5277) 4.7 out of 5Google Docs is an online document platform that allows creating documents, sharing them, as well as collaborating on a document in real time. Users can save documents directly in Google Drive or download them on their system.
Google Keep(1137) 4.5 out of 5Google Keep is a note taking application offered by Google. It syncs the notes in all the devices where the Google account is logged in. It also comes with an auto reminder feature and synchronization with Google Calendar.
Dropbox Paper(4419) 4.1 out of 5Dropbox Paper is a collaborative workspace for team members that users can use for free. Users can create meeting notes, brainstorm ideas, create product specifications, and more using Dropbox paper.
GitHub(1416) 4.7 out of 5GitHub is the most popular software development platform in the world. Users can host and review code, manage projects, and find solutions to common programming problems at GitHub.
Grammarly(872) 4.6 out of 5Grammarly is an application to improve the productivity of business by providing automated editing and proofreading service. It can point the errors in a business' content such as web copies and emails, so users spend less time on editing themselves.
Evernote(1700) 4.4 out of 5Evernote is one of the most popular and widely used note taking application. With Evernote, you can add media to the notes and sync your notes across various devices.
Zoho(2204) 4.3 out of 5Zoho is a combined suite of softwares that is designed to increase productivity of a business. It includes HR management application, CRM application, knowledge management platform and much more.
Figma(116) 4.5 out of 5Figma is a design tool that allows various team members to collaborate together. Teams can create, test, and deliver better designs through a single platform- Figma.
DocuSign(1434) 4.5 out of 5DocuSign is an electronic signature and agreement platform that works from the cloud. It can be used by business and personal users to share documents and authenticate them without the need to physically mail them.
Todoist(544) 4.4 out of 5Todoist is an app to manage one's tasks. It increases productivity by organising tasks in the order of priority. It also comes with auto reminders for pending tasks.- Load More
Payment
Payment platforms and transactions are designed to ease financial transactions, issuance of invoices, debts settlement and submission of complaints, all that would have necessitated a visit to a banking hall.
PayPal(1547) 4.4 out of 5With PayPal credit card processing (Payments Standard, Payments Pro, or PayFlow) you can accept all major payment types from your customers right on your site. Simple checkout buttons or fully customized online checkouts enable scalable solutions for businesses of any size.
Donorbox(12) 4.6 out of 5Donorbox is a powerful fundraising software for nonprofits. Through their online donation system, nonprofits can easily accept recurring donations on a weekly, monthly, or even on yearly basis. Over 50,000+ organizations across 40 countries use Donorbox as a fundraising tool for their mission.
Stripe Connect(175) 4.4 out of 5Stripe offers solutions for web and mobile payments that are built for developers. Stripe provides a set of unified APIs and tools that instantly enable businesses to accept and manage online payments.
Thryv(98) 4.5 out of 5Thryv is an end-to-end client experience platform built for small businesses. Software that helps you get the job, manage the job and get credit, all from a single screen. Helping small business owners meet today’s expectations, from one simple platform. Include best in class support, available anytime – unlimited 24/7, with business specialists who understand the goals and unique needs of small business owners.
Payoneer(145) 4.2 out of 5Payoneer empowers global commerce by connecting businesses, professionals, countries and currencies with its innovative cross-border payments platform.
SquareUp Payment Method(25) 4.6 out of 5Squareup Payment Method by CedCommerce allows the admin to accept payments in his Magento 2 store using the Square payment method, one of the leading payment processors. The details of the customer are accepted via a secure form provided by Squareup. These details are sent to the Squareup server in return to which a response is received.
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Staffing
Digital hiring tools can simplify the recruitment process and help HR managers maintain better control of their office staffing initiatives.
Zoho Recruit(998) 4.4 out of 5Zoho Recruit is an applicant tracking system catering to multiple hurdles faced by recruiters. With complete solutions for both in-house recruiters and staffing agencies, Zoho Recruit helps you source, track, and hire the best candidates, without any juggling required across different media. Customize every aspect of your workday and automate tasks like sending emails, updating interview status, and more. Get reports and analytics at your fingertips and plan better hiring strategies.
CEIPAL TalentHire(340) 4.6 out of 5CEIPAL TalentHire is a fully scalable, fully integrated Applicant Tracking System (ATS) which assists Staffing/Recruiting firms in automating their workflows & enabling them to close more placements faster. With more than 1400 clients across Staffing & Recruiting industry, CEIPAL is pioneering staffing successes with its combination of next-gen technology & exceptional VFM (Value for Money) Offerings. Key features include: Job Requisition, Job Posting, Applicant Sourcing Screening & Selection, eBoarding, Social Media Integration Analytics, CRM, Mobile Device Functionality, Job-board & VMS Integrations, Email Integrations & Plugins.
JobDiva(253) 4.6 out of 5JobDiva is a global leader in Platform as a Service (PaaS) technology for staffing enterprises, incorporating a patent-protected recruiting engine and supported by a full suite of advanced features to drive the hiring process from first engagement to hire and on-boarding, along with a partner ecosystem of 150+ integrations. JobDiva has 30,000+ users globally. JobDiva helps organizations find talent faster, engage with greater ease and achieve commanding growth.
Vincere(217) 4.6 out of 5Vincere is the all-in-one platform for recruitment and staffing agencies worldwide. Designed to weaponize recruitment businesses through cutting-edge tech, Vincere's suite of modules are natively built and pre-integrated from day one: - Vincere Core CRM / ATS - Engage: Job, client & candidate portals plus onboarding module - Intelligence: AI, analytics & custom dashboards - Pay & Bill: Temp, Contract, online timesheets, middle & back office Founded in 2012, Vincere have 4 offices globally and work with 10,000+ successful recruiters worldwide. Vincere ranks #1 in 'Ease-of-Use' and 'Best Value' by Gartner, and was named ‘Leader’ of G2 Crowd Momentum Grid Report 2020.
Avionté Staffing and Recruiting Software(235) 4.3 out of 5Avionté is a leader in enterprise staffing and recruiting software solutions, offering a full suite of innovative end-to-end staffing solutions throughout the U.S. and Canada. Avionté provides a robust platform that includes CRM, ATS, recruiting, onboarding, payroll, billing and business intelligence for clerical, light industrial, IT and professional staffing firms.
Firefish(4) 4.6 out of 5Recruitment Software Created by Recruiters for Recruiters Firefish joins the dots so you don’t have to: Our software combines your CRM and ATS with your recruitment website and marketing channels so you maximise candidate engagement, streamline the recruitment process and make more right-fit placements as a result.
JobAdder(60) 4.4 out of 5JobAdder is a global recruitment platform built for staffing agency and in-house recruiters. Used by over 10,000 people every day, JobAdder creates a massive competitive advantage for recruiters by allowing them to spend less time using technology, and more time building face-to-face relationships. Built for staffing agency and in-house corporate recruiters alike - all jobs, candidates, communication and tasks are streamlined through JobAdder’s user-friendly, customisable dashboard. An entirely cloud-based system, the modern user has total flexibility to recruit on the go from any mobile device. JobAdder’s diverse job posting functionality allows the recruiter to post job ads to over 200 job boards and social media platforms, while Customer Support Pirates are on hand 24/6 to answer any queries along the way via phone, email and Live Chat. JobAdder is built by real people with a core focus on continuous enhancement: each month product updates and improvements are added to the platform based on feedback from real users. With a simple month-to-month pricing model (no contracts or hidden fees) see why over 15,000 recruiters recruit with JobAdder every day!
PCRecruiter(137) 4.3 out of 5PCRecruiter is a complete CRM/ATS, backed by 20 years’ experience, for recruiting, staffing, and HR sourcing pros to manage jobs, resumes, and clients. PCRecruiter offers unmatched configuration options, serving solo recruiters as well as large search agencies and the sourcing teams at Fortune 500s. PCR runs in the browser on Mac or PC, and includes a free mobile app as well as optional integrations with MS Outlook and a variety of third-party systems for SMS, VOIP, email and more. Main Sequence Technology, the company behind PCR, offers award-winning service and competitive pricing.
Crelate Talent(144) 4.5 out of 5Crelate is a modern, fast, full-featured applicant tracking, recruiting CRM, and talent relationship management solution built specifically for retained search agencies, executive search firms & professional corporate recruiters. We offer the features busy recruiters want such as Outlook client integration, email tracking, flexible workflows, candidate portal, mobile access, client submittals and more; as well as the onboarding, training and service they would expect and we do all at a reasonable price.
AkkenCloud(109) 4.1 out of 5AkkenCloud is the most comprehensive, enterprise, cloud-based platform available for staffing and recruiting agencies, built to streamline front office, inter office, and back office workflow. With the use of the AkkenCloud platform, customers have seen an increase in efficiency, placements, and profitability. Managing over 14.8 million candidates and 33,000 users within one platform, the size and success of AkkenCloud customers continue to grow daily.- Load More
Customer Success
Keeping track of customer success workflows, including collection of feedback, analyzing them, and customer communication can be a difficult task for top HR teams without access to customer success tools.
HubSpot Service Hub(396) 4.3 out of 5HubSpot is a leading growth platform. Since 2006, we have been on a mission to make the world more inbound. Today, over 68,800 total customers in more than 100 countries use HubSpot’s award-winning software, services, and support to transform the way they attract, engage, and delight customers. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to Grow Better. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. The tools in Service Hub help you build your ideal customers experience, create self service solutions, and growth through customer feedback and advocacy.
Gainsight(663) 4.3 out of 5About Gainsight®: Gainsight’s innovative customer-centric technology is driving the future of customer success. The company’s Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do. Companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur, and Box use Gainsight at www.gainsight.com.
ChurnZero(340) 4.7 out of 5ChurnZero's real-time customer success platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers use their product, (2) assesses their health and their likelihood to renew, and (3) gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content. ChurnZero customers find instant ROI as their customer success managers are immediately more productive and better informed and their customers are getting better just-in-time service from the automated playbooks.
Totango(271) 4.2 out of 5Totango is the leading customer success platform that enables organizations of all sizes to improve growth and retention by guiding strategic customer engagement for businesses. With a data-driven approach, Totango creates a comprehensive and shareable profile of the customer, turning customer information into actionable insights. TotangoSpark breaks down the customer lifecycle into simple, easy-to-manage stages that let companies prioritize their processes to hit the goals that drive growth for their organization.
Accelo(232) 4.4 out of 5Accelo is built for Service Businesses. Our all-in-one professional services business system makes it easy to manage all your client work, from prospect to payment, and everything in between. Easy-to-use, automated and intelligent - Accelo lets you finally run your entire business in the cloud. Experience the most streamlined, integrated, and powerful Service Operations Automation software that easily allows you to connect all the moving parts of your business in one cloud-based platform. With powerful features like automatic email capture, automated time sheets, custom reporting, and intelligent business processes that alert you if things are going off track, you can forecast the future and make sure you keep your revenue growth in sight. Contact us today for a free consultation or test drive it yourself with our free trial offering.
ClientSuccess(147) 4.5 out of 5ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer lifecycle. Our true Customer Success Management Platform™ provides actionable insights, rich customer analytics, and best practices to reduce churn, increase revenue, and maximize the lifetime value of the customer. We believe that SaaS is more than software and service. It’s about relationships. Think beyond acquisition and support. You want a customer for life. And not one that exists because they’re locked into a contract. You want a customer that chooses to partner with you because you help them accomplish their goals and succeed—through personal relationships and delightful experiences. ClientSuccess is more than a reporting tool that users reference once or twice a week. We're a true customer management platform, providing a powerful solution for the front-line customer success managers and actionable insights for Executives.
AppsForOps(10) 4.9 out of 5AppsForOps Timeline is a game changing Customer Success software platform. Customer Success - powered by being in the know. It provides next level visibility on customer activity spanning your organisation's people, processes and systems. It allows you to easily see the whole picture and act on what matters most.
Skilljar(59) 4.6 out of 5Skilljar is the leading customer training platform for companies to accelerate product adoption and increase customer retention. Skilljar’s award-winning solution empowers companies to deliver beautiful customer training experiences backed by data. The product is more than just a learning management system (LMS) - it’s purpose-built for customer and partner enablement. Features include a best-in-class student experience, payments engine, social certifications, advanced analytics, and integrations with Salesforce and Marketo. Skilljar’s enterprise-grade platform provides all the essential tools for Customer Training and Enablement teams to successfully onboard, engage and retain customers. Key features: ** Simple, intuitive, mobile-responsive user interface ** Multimedia authoring, including video, live training, PDF, built-in quizzing, embedded services and SCORM ** Native Certification engine ** White-label branding across multiple training portals ** E-commerce and pricing and packaging options for selling training ** Detailed analytics including groups and managers ** Single Sign On and REST APIs ** Data Connector for integration with BI tools ** Integrations with Salesforce, Marketo, Active Directory, Okta, LinkedIn, Google, Stripe, Paypal, and many more ** Multilingual support ** US support team Founded in 2013, Skilljar is based in Seattle, WA and backed by Mayfield, Shasta Ventures and Trilogy Equity Partners. To learn more about how Skilljar can help transform your customer enablement strategy, visit www.skilljar.com.
ProfitWell(122) 4.9 out of 5ProfitWell helps subscription products and companies achieve faster recurring revenue growth. We do this by driving better monetization, customer retention, and insights, with solutions backed by data science.
Verint Foresee(12) 4 out of 5ForeSee is the driving force behind more than 2,000 of the world's most revered brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods, and other industries — that understand the powerful intersection of CX and business impact. Understanding the full voice of your customer and an increasingly complex customer journey is challenging. Point solutions result in fragmented processes and systems. Data can lead to dead-end results or insights with no clear action. Piecing this together takes time and effort. Over the years, our clients and the market have asked for a better way to make complex CX decisions everyday. ForeSee CX Suite is the next evolution of ForeSee. It’s an integrated suite of CX applications that helps you manage all your CX intelligence needs from one central place. Best of all, it’s backed by the only proven methodology for CX measurement; 15 years of benchmarks; and an expert professional services team that can serve as an extension of your insights team. With ForeSee and ForeSee CX Suite, you’re co-investing with us in the future of CX. Because getting CX right is more important than ever- Load More
Sales
Harnessing these tools can help small businesses automate marketing processes, conduct sales analytics to help determine which prospects are likely to convert, when to reach out to them and what should be discussed with them.
Salesforce CRM(10735) 4.2 out of 5Salesforce helps businesses of all sizes accelerate sales, automate tasks and make smarter decisions so you can grow your business faster. Salesforce CRM offers: - Lead & Contact Management - Sales Opportunity Management - Workflow Rules & Automation - Customizable Reports & Dashboards - Mobile Application
HubSpot Sales Hub(6219) 4.3 out of 5HubSpot is a leading growth platform. Since 2006, HubSpot has been on a mission to make the world more inbound. Today, over 68,800 total customers in more than 100 countries use HubSpot’s award-winning software, services, and support to transform the way they attract, engage, and delight customers. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to Grow Better. HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. Yes, it's 100% free, forever.
ActiveCampaign(5223) 4.6 out of 5ActiveCampaign's category-defining Customer Experience Automation (CXA) Platform helps over 100,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text. Over 70% of ActiveCampaign's customers use its 300+ integrations including Shopify, Square, Facebook, Eventbrite, Wordpress and Salesforce. Pricing starts at $9 a month. ActiveCampaign was built on the idea that an excellent customer experience must go beyond the traditional marketing touchpoints, like email. Delivering a personalized, high-touch experience is easy in the very beginning, but as a business grows— adding channels, additional teams, locations, customer segments, etc.— the complexity of managing relationships is too much, and that personalized connection doesn’t scale (this is why we’ve all received sales emails for products we already own, been asked to review a product we returned, or had disjointed experiences across success reps while trying to resolve a support ticket, etc.) This is why email marketing, marketing automation, service and support tools, and CRMs end up wasting time for organizations instead of supporting their growth. With ActiveCampaign, and the Customer Experience Automation (CXA) category, we are removing the silos between data sources, communication channels, and teams, and helping businesses scale their 1-1 personal customer relationships through connected experiences that span the customer lifecycle. This enables businesses to automate a truly personalized experience that feels authentic, so their customer relationships can scale, no matter how large that business grows. What are some of the things you can do with ActiveCampaign? -Automate personalized experiences across all your customer touchpoints -Track buyer preferences, behavior, and many custom attributes across the entire customer lifecycle for deeper segmentation and more effective outreach -Customize sends based on almost any parameter, so your messages are always targeted for the right audience -Use data from the entire customer lifecycle to choose the best content, send time, and delivery channel for each customer -Create entirely customized campaigns with minimal effort, then improve your send strategy in real time based on customer behaviors -Replicate the 1-1 personal experience for every customer, no matter how big your business gets
Freshsales(801) 4.7 out of 5Freshsales is a sales CRM software by Freshworks that makes it easy for businesses of all sizes to attract, manage, close, and nurture their leads. With a highly intuitive UI and a powerful feature set including built-in phone and email, AI-based lead scoring, visual deal pipeline, intelligent workflow automations, and customizable visual reports and dashboards, Freshsales gives businesses everything they need to manage and scale their sales without having to juggle multiple tools. Freshsales is GDPR compliant and has several GDPR specific features and enhancements. The Freshsales marketplace currently hosts over 75 apps that can be seamlessly integrated with it to enhance productivity. Some of the key features in Freshsales include: Built-in phone and email Two-way Email Sync AI-based lead scoring Workflow automation Visual sales pipeline iOS and Android Apps The built-in email with two-way email sync ensures that sales reps never have to leave the CRM to access their email inbox. Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can also create personalized sales campaigns using email templates. Insightful email metrics helps users understand which emails are performing well and which aren’t. Freshsales comes with a built-in phone powered by Freshcaller which enables direct calling with a simple click on a contact’s phone number. Users can set up buy local numbers, enable call recording, and set up IVRs in a matter of minutes. Users can also add notes, schedule tasks, as well as make appointments. The 360-degree view gives users in-depth customer insights on prospects allow users to plan relevant conversations and keep track of touchpoints using the activity timeline. Freshsales collects data and segments activities based on a contact’s behavior. Users can get perspective on leads with advanced lead scoring, and prioritize important follow-ups. The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. The drag and drop navigation enables users to move deals across the sales pipeline into any stage. Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times.
Pipedrive(1275) 4.3 out of 5Pipedrive is a sales management tool for small teams with big ambitions. It visualises your sales pipeline and helps to make sure important activities and conversations won’t get dropped. Salespeople really like it because it’s easy to use and intuitive. And managers like it because they don’t need to nag their team to use their CRM. It also sports built-in forecasting, integrations with other software such as Google Apps, MailChimp and Zapier and a powerful API for those that like to “roll their own” software solutions. Full functionality for just $15 per month.
Zendesk Sell(395) 4.3 out of 5Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams. Legacy sales management tools are often clunky and difficult to use, but Zendesk Sell is simple and designed to keep reps selling. Sell eliminates the friction from deal updates so reps and management are always able to access, analyze, and collaborate on relevant deal data.
Pipeliner CRM(336) 4.7 out of 5Pipeliner CRM drives exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly which drives high adoption rates and faster ROI. Plus users can easily customize what they see to make the system their own. Pipeliner’s administration backend is also visual and easy to use with drag ‘n drop, in-line editing and other non-technical tools. A key differentiator is that Pipeliner does not require a fulltime admin or expensive certified technical resources. There is also a very powerful reporting engine built-into the product which allows reports to be generated from any view or area within the system. There are multiple types of reports available from standard to pivot to advanced and graphical dashboards. At Pipeliner there is a strong belief in focusing on core competencies which is why Pipeliner delivers the best in sales force automation and then provides an easy and seamless way for customers to integrate with other best of breed systems like Ticketing or Marketing Automation or any other system a customer may be using. Pipeliner also provides many “Automation Add-ins” that automate routine tasks that would require manual intervention in other systems. The Pipeliner Mobile CRM App is the most advanced on the market and the only one with the built-in Artificial Intelligence engine, Voyager. With location and mapping features, voice to text, business card scanning and more, the mobile app enables real efficiency on the go.
Nimble(926) 4.5 out of 5Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster. Nimble unites thousands of small to mid-sized business teams successfully nurture their personal and business relationships across email, social networks and more than 90 cloud-based business applications. Ranked #1 in Overall Satisfaction by G2 Crowd, and #1 Small Business Sales and Marketing CRM by Fit Small Business, Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work. Sign Up for a Free Trial: Nimble.com
Copper(552) 4.6 out of 5Copper is the easy-to-use CRM for small businesses that need to manage more sales leads & grow customer relationships—but don't have time for data entry, repetitive admin tasks, or complicated tools. Don't waste hours on typing things out—Copper integrates with Gmail and other Google Apps, so it logs all your emails and other interactions to the right contact for you. You can also see your sales and relationship essentials from email threads, to past interactions, to tasks... all in one place. Plus, never drop the ball—Copper even reminds you to reach out to contacts and follow up on deals. Join 10,000+ businesses in over 110 countries (speaking 7 languages!) in building more valuable, longer-lasting relationships.
SharpSpring(567) 4.5 out of 5SharpSpring is a comprehensive marketing automation platform with robust features, functionality and performance. SharpSpring is one of the most flexible platforms on the market, offering powerful, behavior-based email marketing, native or 3rd party CRM integration, dynamic forms, landing page and blog builders, social media management, universal CMS compatibility, and integration with hundreds of applications. SharpSpring is usually less than 1/3 the cost of the competition, is the easiest company to work with and the easiest platform to use. Marketing agencies should inquire about SharpSpring's special partner program.- Load More
Outsourcing
Small businesses may utilize this type of tools outsource part of their work to other companies or freelancers to ensure efficiency and quality desired.
Code Zero(29) 4.8 out of 5Code Zero is an experienced and nimble consulting firm focused on Salesforce solutions. Our team brings decades of experience to help support our customers through their entire Salesforce journey, from scoping out the best solution during the sales cycle to delivering that solution on-time and on-budget. Our clients range from small non-profits to large, global, complex enterprises spanning the technology, manufacturing, retail, healthcare, media, telecommunications, education, and financial services industries. We are passionate about helping our clients quickly adapt to changing technology by focusing on elegant, efficient, and scalable solutions that maximize their return on investment.
OneNeck IT Solutions(19) 4.8 out of 5OneNeck’s diverse portfolio of IT solutions, services, and experts are able to support IT teams where needed most. From ensuring security and application availability through Hybrid IT and Multi-Cloud services to improving customer engagement and employee satisfaction through application and platform modernization, we believe in the transformational power of the IT leader – and that they know what needs to be done. We believe in playing the role IT deems most critical to their success to ultimately connect, support and elevate the business.
GTM Plus(3) 5 out of 5GTM Plus provides IT outsourcing services since 2014. Located in Lviv, Ukraine and Prague, Czech Republic, we're a team of 200 tech experts in software development, management, and marketing. Now, over 7 million people use mobile apps developed by GTM Plus globally. Contact GTM Plus to: - extend remote software development teams; - build your product with custom software development; - other IT outsourcing services like E-commerce development, Wordpress development, mobile app development, etc.
Attract Group(2) 5 out of 5Web and Mobile Development Services for Startups and Established Businesses
Ubertesters(2) 4.5 out of 5Ubertesters offers crowd testing services; a crowd of global, professional testers for hire with devices that can test any digital product and provide feedback to clients. The tests are done with real people using real devices and provide real-time feedback to the client about the usability and functionality of their digital product. It allows the client to launch any product with confidence, knowing it was tested vigorously by real people and all at an extremely affordable price. In addition, the company offers a SaaS mobile apps beta testing platform to manage the entire app testing cycle. The platform includes build distribution, crash and bug reporting, video recording and test cases management.
ABSYZ Software Consulting(1) 5 out of 5ABSYZ Software Consulting is a Gold Consulting Partner in Salesforce ecosystem.
BlackPoint IT(1) 4.5 out of 5BlackPoint IT Services provides unparalleled managed IT and consulting services, including infrastructure, security, storage, virtualization, business continuity, portals and collaboration, print and sustainable IT solutions.
ADP RPO(1) 5 out of 5Your talent acquisition needs are unique. Whether you are experiencing growth in your business, peaks in hiring volume, process inefficiencies or need help filling niche roles, ADP can help you develop a winning strategy with a flexible Recruitment Process Outsourcing (RPO) solution
Allegis Global Solutions(1) 3.5 out of 5Allegis Global Solutions is platform that transform the way organization acquires talent by delivering client-focused solutions that make a difference for businesses worldwide, from refining how user manage contingent workforce to strengthening employer brand to recruit top talent,
KellyOCG(1) 0.5 out of 5Kelly Outsourcing & Consulting Group (KellyOCG) provides a talent management solutions that help organizations to architect innovative and customized workforce strategies to achieve their strategic goals and bottom line profitability.- Load More
Scheduling
With scheduling apps, small business owners and employees can better manage their time, fix appointments and attend to all the tasks and activities listed in their daily to-do lists.
Branch(125) 4.7 out of 5Branch is a mobile-first technology that helps workers grow financially. Filling the gap for low-income working Americans that are underserved, Branch provides transparent and equitable financial services, including instant access to earned wages. Employers turn to Branch not only to help them attract and retain hourly workers but also reduce the costs of paper checks and paycards by offering Branch as a free financial wellness benefit and alternative for paying employees. They have partnered with some of the nation’s largest employers and are adding new employers daily in retail, restaurant, logistics, manufacturing, and healthcare. Employees that sign up with Branch can receive a zero-fee bank account, free instant access to earned wages, and budgeting tools to help them manage their cash flow between paychecks.
Planday(51) 4.4 out of 5Planday is an employee scheduling platform that enables shift-based businesses of almost any size and vertical to manage their workforce all in one web-based system. Manage employee schedules, working hours, shift-swaps, vacation requests and payroll all in one place. Planday also has a fully integrated employee communication function, so managers can text or email employees quickly.
Homebase(74) 4.2 out of 5Homebase is a software for tracking hours & schedule for local businesses and employees.
Deputy(190) 4.7 out of 5Deputy is the ultimate workforce manager, offering you the best technology in a web based solution. Simplifying your scheduling, timesheets, tasking, employee communication and administrative tasks. With brilliant apps and one click payroll integration we make your life easier. Let Deputy give you visibility and control over your business and workforce management.
HotSchedules Powered by Fourth(94) 4.2 out of 5HotSchedules is the restaurant and hospitality industry’s leading employee scheduling solution because it’s the fastest and easiest way to manage your schedule and communicate with your team. Team members love it because they can swap, pick-up, or release shifts in the mobile app with one click. Work-life balance is easily managed with automatic shift pick ups when you want more hours, and time off requests for when you don’t. Calendar sync, notifications and messaging keep teams connected and up-to-date on schedule changes. Managers appreciate the time savings when building schedules and one-click approvals for shift changes. The labor forecasting and compliance management features help managers control costs and minimize compliance risk. And most importantly, staying connected with broadcast and one-to-one messaging makes for happy and productive team culture. HotSchedules is part of a complete Workforce Management solution powered by the Fourth platform. Additional modules include: Time & Attendance - Process payroll quickly and accurately with our integrated app for generating aggregated punch data while flagging exceptions for missing breaks, overtime, and more. Keep payroll compliant with special pay calculations for meals, breaks, and predictive scheduling. Additional savings are realized when adding the Webclock option for geofencing and overtime and missed clock-in alerts. Logbook - Based on the gold standard Manager’s Redbook, our digital Logbook eliminates the endless back and forth communications with consolidated shift notes, task lists, messages, and more. Communicate critical information between shifts and assign tasks right from your phone improving employee performance, and accountability. Labor Forecasting - Save money and improve experiences at the same time through smarter scheduling. Managers maintain higher accuracy between forecasted, scheduled, budgeted, and actual hours with our next-level forecasting solution. Reporting & Analytics - Our complete reporting and analytics solution reveals operational insights by consolidating scheduling, time and attendance, labor forecasting, and POS data in one place. Out-of-the-box dashboards reveal aggregated labor data for regional or corporate analysis while store-level reporting helps managers keep track of KPIs from shift-to-shift.
Sling(48) 4.2 out of 5Sling is a shift scheduling and communication software that shifts, messages, newsfeeds and tasks to help managers organize all aspects of their work on a single platform.
Time Clock Wizard(58) 4.6 out of 5Employee Scheduling. Time Tracking. Task Management. Payroll Reporting.
Crew(37) 4.2 out of 5Crew is a mobile-first frontline app that helps companies streamline communication, scheduling, training, and more across large, geographically distributed teams. Crew’s simple and secure frontline workplace gives employees and leaders access to the information, motivation, and people they need to do exceptional work together. Crew already helps more than 35,000 teams reduce turnover, increase sales, and improve customer service.
Shiftboard(48) 4.6 out of 5Shiftboard is the leading provider of workforce scheduling software. Shiftboard optimizes scheduling to reduce labor costs and ensure compliance, enables real-time worker communication to better engage workers so there are fewer missed shifts, and better labor forecasting to ensure you create the best schedule to meet your business needs. Thousands of organizations choose Shiftboard to help lower labor costs, increase worker productivity, and decrease employee turnover.- Load More
Operations
Operations tools are uniquely designed for small businesses that need access to metrics via which they can analyze how efficiently their production is running or what the deficiencies are.
Push Operations(57) 4.4 out of 5Cloud based HR, payroll, time-tracking, and scheduling software that integrates your systems into one easy to use platform. Complete with employee and manager apps for easy schedule changes, shift trades, and time approval. Get automated labor cost tracking as you schedule with POS integrations.
Microsoft Operations Management Suite(96) 3.9 out of 5Gain visibility and control across your hybrid cloud with simplified operations management and security
Daxko Operations(23) 3.9 out of 5Nonprofit member management software designed specifically for your complex, nonprofit operations. Robust analytics, integrated finance tools, comprehensive childcare management, and more tools focused on customer-driven initiatives. Powerful software that’s powerfully simple.
vRealize Operations(15) 4.4 out of 5VMware vRealize Operations integrated with vRealize Log Insight and vRealize Business for Cloud helps plan, manage and scale SDDC and multi-cloud environments with unified monitoring, automated performance management, cloud planning and capacity optimization.
SQL Operations Studio(11) 4.1 out of 5SQL Operations Studio is a data management tool designed to enable working with SQL Server, Azure SQL DB and SQL DW from Windows, macOS and Linux.
Operations Dashboard for ArcGIS(13) 4.1 out of 5Operations Dashboard for ArcGIS is a free Windows- and browser-based application that you can use on your desktop or tablet.Operations Dashboard for ArcGIS enables you to monitor, track, and assess your assets and daily operations.
vSphere with Operations Management(11) 4.2 out of 5vSphere with Operations Management takes virtualization to the next level with intelligent operations management. It provides you better insights, resulting in improved performance and availability.
ServiceNow Security Operations(5) 4.3 out of 5ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, configuration compliance, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.
Micro Focus Operations Orchestration(3) 4.5 out of 5Micro Focus Operations Orchestration (HPE OOO) is an IT process automation and runbook automation solution.- Load More
Marketing
Small businesses and brands can leverage on marketing tools to increase their reach, get more leads and convert their leads into sales.
HubSpot Marketing Hub(5638) 4.3 out of 5HubSpot is a leading growth platform. Since 2006, we have been on a mission to make the world more inbound. Today, over 68,800 total customers in more than 100 countries use HubSpot’s award-winning software, services, and support to transform the way they attract, engage, and delight customers. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to Grow Better. HubSpot Marketing Hub has everything you need to run successful inbound marketing campaigns that make people interested in your business and happy to be your customer.
ZoomInfo(3617) 4.3 out of 5ZoomInfo Powered by DiscoverOrg combines the world’s most comprehensive business database with best-in-class technology to fuel your go-to-market strategy from start to finish, and provide an accurate, 360-degree view of customers, prospects, and opportunities. With robust features and integrations seamlessly incorporated into your workflows, the company is on a mission to deliver MORE. More leads for sales and marketing teams. More closed deals for sales organizations. More efficiency for operations. More control for leadership. And, more profit for everyone. ZoomInfo offers solutions to support all of your sales needs— including territory planning, lead scoring, sales prospecting, conducting targeted outreach, and more. ZoomInfo has you covered. With our platform and products you will increase sales productivity, scale success quickly, and rest-assured that your team will hit their number each and every quarter. ZoomInfo is the first ever go-to-market operating system. What does that mean? It means we provide both the data and the technology you need to create a more cohesive go-to-market strategy from start to finish. From understanding your ideal customers to targeting the companies who visit your website in real time, we have what you need to elevate every aspect of your company’s marketing to earn more customers.
Adapt(1647) 4.5 out of 5Adapt is a global B2B contact and company database provider across multiple industries. Adapt has 300,000+ users and 100 million business contacts, including industry-specific company database and contact information such as job title, direct dial, and email addresses. Adapt is a unified sales accelerating platform with the industry-leading products Lead Builder, Prospector and Engage. With robust CRM integration and chrome extension, Adapt’s database enables sales representatives, marketing leaders, recruiters and decision-makers to connect faster, engage seamlessly and start prospecting without any delay. From finding the right connects to building qualified leads and engaging with prospects, Adapt is built for modern marketers and sales teams to hit the target faster.
Groove(1004) 4.5 out of 5Groove is a sales engagement platform that automates non-sales activities so that sales teams can spend more time building relationships and generating revenue. Groove eliminates the need for CRM data entry and provides managers with real-time visibility into activity levels and performance, regardless of location. Groove also has the industry’s only native Salesforce integration, which reduces administrative overhead by as much as 90%. Over 50,000 account executive, sales development, and customer success representatives use Groove at some of the world’s largest and fastest-growing companies, including Google, Uber, and Capital One. Groove has earned the highest customer satisfaction rating on G2 in the sales engagement category for two years running. Groove was named one of Inc. Magazine’s Best Workplaces 2020 and is one of the Inc. 5000 fastest-growing privately held companies in the U.S. Groove also ranks #14 on the San Francisco Business Times’ “fastest-growing private companies in the Bay Area in 2019.” Founded in 2014, Groove is headquartered in San Francisco with offices in San Diego and Seattle. To learn more, visit groove.co.
Post Affiliate Pro(94) 4.5 out of 5Contact us: +1-888-659-6550 (USA & Canada) & +421 2 33 456 826 (European Union & Worldwide). Post Affiliate Pro lets you create and manage your own affiliate program from top to bottom, with personalized commission structures and settings. Post Affiliate Pro integrates with 200+ CMS systems and Payment processors. Reward your affiliates for referred sales, leads, and clicks. Post Affiliate Pro tracks every action and rock-solid tracking assigns it to the affiliate. The system is intuitive, fast, effective, and infinitely expandable - perfect for small to medium sized businesses.
Everflow(83) 4.9 out of 5Everflow is the smarter Partner Management Platform for driving performance from every type of partner: Affiliates, Influencers, In-App Publishers, and Media Buying channels. Unlock new opportunities with clickless tracking and tracking code URLs. Focus on what matters with automated optimization, full API data access, and deeper reporting insights. Understand your performance by placement, time, city, and more. To learn about how we can support growing your Partner Program, visit http://everflow.io.
Partnerize(37) 4.6 out of 5Partnerize is the leader in partnership automation. The AI-powered Partnerize Partner Automation Platform dramatically simplifies partner management and has proprietary AI and machine learning to help you optimize performance for the best possible results. The Partnerize platform has won more than two dozen awards including Best Technology from the International Performance Marketing Awards. The world’s leading companies, including 63 top retailers, 12 international airlines, 9 of the largest telecoms, and more than 200 other global brands rely on Partnerize to drive and manage more than $6B in partner sales and $500M in partner payments every year.
Omnisend(497) 4.6 out of 5Omnisend is a powerful omnichannel marketing automation platform built for high-growth ecommerce businesses. With advanced automation workflows, customer segmentation features and a multitude of channels to reach the customer (via email, SMS, push notifications, Facebook Messenger and more), Omnisend is a complete, all-in-one solution for ecommerce marketers who have outgrown the generic email marketing tools. Join 50,000+ other successful merchants that have trusted their ecommerce marketing automation to Omnisend. Omnisend works with all e-commerce platforms including Shopify, Shopify Plus, Bigcommerce, Magento, WooCommerce and others. Increase Conversions by Providing an Omnichannel Experience Boost your email marketing effectiveness by combining it with more channels to create an omnichannel customer experience. Add SMS, Facebook Messenger, push notifications, or synchronise your Facebook, Google or Instagram audiences to reach your customers at the right time and at the right place. To improve their engagement and personalise the customer experience even further, use segmentation across channels to send an always-relevant message. Drive Sales at Scale With Automated Workflows
Intercom(1083) 4.3 out of 5Intercom is a Conversational Relationship Platform (CRP). With Intercom, you can build better customer relationships through personalized, messenger-based experiences across the customer journey.
ManyChat(98) 4.6 out of 5ManyChat is the #1 platform for Chat Marketing in the world. Starting in 2016, ManyChat has been used by hundreds of thousands of businesses worldwide for automating their Facebook Messenger Experience for their FB pages. With the ability to send SMS and Email now directly through ManyChat, businesses can create full automation sequences and reach their customers across multiple platforms. This is what Chat Marketing is and what ManyChat is.- Load More
Content Creation
Using content creation tools, small businesses can create eye-catching contents, drive more traffic to their website thanks to keyword research and increase ROI by inserting a call-to-action text or button.
Outgrow(196) 4.8 out of 5Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 300 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.
SEMrush(813) 4.5 out of 5SEMrush is an online visibility management and content marketing SaaS platform that enables businesses to optimize their online presence across all key channels. SEMrush data and insights are trusted by 5,000,000 marketing professionals and over 1000 top media outlets worldwide. With more than 40 tools within the software, data for more than 140 countries, integration with Google and task management platforms, SEMrush is now must-have software for digital marketing teams across the world.
Popular Pays(164) 4.4 out of 5Popular Pays is a creative collaboration software that makes it easy for brands to work with content creators and influencers at any scale. Quickly discover our community of over 60K individuals with a robust search engine and set of relationship management features. Collaborate 1:1 with your selected partners via Threads or at scale through our Campaign workflow tools. Use data to report on your work with creators and influencers, all-in-one place. Through our platform, you can maximize efficiency, reduce costs, and seamlessly execute your influencer or content production strategies.
Uberflip(141) 4.2 out of 5We believe content is the most effective way to ignite meaningful relationships. But even the greatest content must be combined with a remarkable experience to reach its full potential. Uberflip is a content experience platform that aggregates all of your content (blog articles, eBooks, videos, whitepapers and more) so you can create, manage and optimize tailored content experiences for every stage of the buyer journey. By providing marketers with the tools they need to boost engagement, generate leads and fuel demand generation they can better leverage content to meet their goals. Uberflip also integrates with the user’s marketing automation platform in order to bridge the gap and improve the process between content and demand generation.
Joomag(57) 4.6 out of 5Founded in 2009, Joomag is the all-in-one digital publishing platform to create, distribute, engage and measure interactive digital publications. Headquartered in San Jose, CA, the company delivers a unique, solution-based approach with its powerful flagship Crater™ Editor. Over 500,000 businesses both large and small are already creating, distributing, tracking, and monetizing their online content from a central platform, streamlining workflows and becoming more productive in the process.
Lumen5(49) 4.5 out of 5Lumen5 is a video creation platform designed for brands and businesses to produce ... training or experience to create engaging video content
Genially(11) 4.8 out of 5Genially is the world-leader in interactive visual communication. Use Genially as your all-in-one online tool to create stunning presentations, interactive images, infographics, dossiers, quizzes, resumes, etc. and enrich them with interactivity and animation effects in seconds. You no longer need a team of designers and programmers to make an impact with striking, visual communication in a flash. Use interactive and animated effects to easily distribute information in layers that viewers can explore and discover. Leave outdated content creation software behind, and stun and engage your audience with Genially. The Wow Effect is just a few clicks away. Choose from over 1100 templates, or start from scratch. Join a community of millions of users worldwide that includes businesspeople, teachers, marketers, designers and companies like Hulu, Danone, Michelin and Heineken. The future of communication awaits you.
Lucidpress(180) 4.5 out of 5Lucidpress is a design & brand templating platform that empowers non-designers in your company to create and distribute marketing collateral all on their own (without going off brand). Lockable templates protect your brand while allowing colleagues to make small design tweaks and customizations, easing the workload off your creative team. Say goodbye to rogue branding forever with Lucidpress --the brand templating platform trusted by over 8 million users worldwide.
Setka Editor(33) 5 out of 5Setka is helping content teams collaborate and grow their business by elevating content experiences no matter where they are. Writing up a post and getting someone to click through an ad or search result is only the first step—the real challenge is getting them to engage with content long enough to convert. This is the problem we are solving by using data science and content design expertise to allow teams to optimize for content experience while staying agile and efficient enough with their spend. Setka is a smart platform consisting of a no-code WYSIWYG editor and a channel-agnostic front-end framework. This enables distributed and remote teams of all sizes to collaborate on content design and make data-driven decisions at scale within any CMS or in the cloud.
Contently(32) 4.2 out of 5Great content marketing requires three key ingredients: a content strategy that delights your audience, a content marketing platform that streamlines campaigns, and great storytellers that make people care. Contently provides all three to help brands create high-performing content that builds awareness and generates leads. Founded in 2010, Contently specializes in a few key verticals: financial services, insurance, technology, travel and hospitality, and healthcare. We work with hundreds of companies, including some of the world's most valuable brands like Walmart, Google, JPMorgan Chase, and Marriott. To find out more about how we can help, go to contently.com to set up a free content consultation.- Load More
Social Media
Small businesses can increase their reach, online impressions, engagements and compete with bigger brands by leveraging on social media platforms like Facebook, and LinkedIn.
Sprout Social(1318) 4.3 out of 5Sprout Social’s all-in-one social management solution empowers our customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real time and turn social data into meaningful insights—at scale
Hootsuite(2907) 4.1 out of 5Hootsuite is the most widely used social media management platform, loved by over 18 million people worldwide and trusted by more than 800 of the Fortune 1000. Our brand promise is to empower all organizations–large and small–to strategically grow their brand, business and customer relationships with social. Our platform brings together your social networks and integrates with over 200 business applications. It’s the one place to build customer relationships, listen to the needs of the market and grow your revenue. From social advertising to employee advocacy, Hootsuite is your all-in-one solution for driving business results.
Mediatoolkit(36) 4.8 out of 5Mediatoolkit is a social media monitoring tool that tracks relevant mentions across social media channels like Facebook, Twitter, Instagram and YouTube, but also on websites, forums, blogs and anywhere else the discussion might be happening. Find out what your customers are saying in real-time, discover mentions and influencers that are important for your business, while also creating actionable social media reports with sentiment and engagement analytics.
Falcon.io(605) 4.1 out of 5A platform for social media monitoring, engaging, publishing, analytics and managing customer data. Falcon enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform. It allows marketers to deliver more personalized brand experiences based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.
AgoraPulse(509) 4.5 out of 5Agorapulse is a social media management platform that enables agencies, businesses and marketers to manage all their social media messages, schedule and publish content, identify key influencers, monitor social channels, and get stunning reports all in one easy-to-use dashboard. Agorapulse currently supports Facebook, Twitter, Instagram, LinkedIn, and YouTube. Here are six features that customers love most about Agorapulse. 1 - Social Media Inbox for each account with real time tracking of incoming messages 2 - Incredibly flexible publishing options for queued, scheduled, and requeued posts 3 - Advanced analytics delivered in PDF and CSV reports. Unlimited reports included with every subscription. 4 - Automatic moderation to rid accounts of spam and to easily assign incoming messages 5 - Agency Love program and shared external calendars to make agency work more efficient and profitable 6 - Unparalleled, around-the-clock customer service Agorapulse also offers five free tools for social media managers: Easy Advocacy, Facebook Ads Report, Facebook Barometer, Twitter Report Card, and Facebook Timeline Contest.
Reputation.com(443) 4.4 out of 5Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reviews, improve customer experience, and drive traffic, visits and revenue. RANK HIGHER in local searches, maps and directories. SURVEY customers to get more positive REVIEWS. Boost your STAR RATINGS across all the top sites. Build and analyze SOCIAL engagement in your online communities. Get actionable insights and competitive analysis with REP SCORE X.
Sendible(656) 4.5 out of 5Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time! With powerful social media engagement, monitoring, publishing, lead generation and reporting features, Sendible gives you all the tools to delight your clients every step of the way. Sendible's social media automation features help to simplify the process of driving interactions, growing a following and starting conversations on social media. The unified Priority Inbox is loved by brands and agencies alike, who are saving hours each day by consolidating the most important conversations from multiple sources into a single stream. With gorgeous social media reports that are designed to impress, you can deliver both meaningful and impressive-looking insights showcasing your progress on social media. With one of the most powerful social media content creators on the market, Sendible's sophisticated compose box helps you schedule your social media posts in bulk and at the optimal engagement times throughout the day. Sendible's advanced content suggestion algorithms automatically curate and recommend the best content on the web for your audience, guaranteed to drive engagement and growth.
Mention(420) 4.4 out of 5Mention is a social media marketing suite enabling brands and agencies to drive the conversation. Thanks to Listen, you will always be in the know: monitor what is being said online about a brand or a product, get comprehensive analytics on their industry and measure the impact of your marketing & PR activities With Publish, spread the word: plan & manage social media posting from one tool, create content based on relevant insights and keep up with your content calendar wherever you are. Founded in 2012, Mention’s customer base exceeded 750,000 users in over 125 countries, with over 4,000 enterprise clients.
Facebook Pages Manager(1391) 4.2 out of 5Pages Manager is an application that lets admins check on their Page activity, view insights and respond to their audience from their mobile device.
TweetDeck(531) 4.3 out of 5A powerful Twitter tool for real-time tracking, organizing and engagement.- Load More
Financial & Legal
These tools come in handy when small businesses need to deal with financial and legal matters, among many others.
QuickBooks Online(2366) 4 out of 5Easy Online Accounting to Organize Your Finances in One Place. Run your entire business with the #1 small business cloud accounting solution!
QuickBooks Desktop Pro(1485) 4.3 out of 5QuickBooks helps you organize your business finances all in one place so you can complete your frequent tasks in fewer steps. Easily get set up, learn and use. No accounting knowledge is necessary and you can quickly import your data from a spreadsheet. Easily create invoices and manage expenses. And, QuickBooks ensures you’ll have reliable records for tax time. Have questions? Step-by-step tutorials show you how to create invoices, record expenses and more. Includes a 60 day money-back guarantee.
NetSuite(1123) 3.9 out of 5As the world's #1 cloud ERP solution, NetSuite is the first and last business management solution your business will ever need. NetSuite provides a suite of cloud-based applications, which includes financials / Enterprise Resource Planning (ERP), HR, professional services automation and omnichannel commerce, used by more than 21,000 customers in 200+ countries.
QuickBooks Desktop Enterprise(623) 4.2 out of 5THE GAME-CHANGER YOU'VE BEEN LOOKING FOR. Packed with features for your industry. Enterprise is loaded with special features, tools, and reports for specific industries, including contracting, manufacturing & wholesale, non-profit, retail, professional services and accounting. Accurately track inventory from bin to sale.
Sage Intacct(1032) 4.3 out of 5Gain real-time financial and operational visibility throughout your business. Leverage comprehensive financial controls to ensure security and compliance. Streamline your business processes using extensive automation to reduces labor, and save costs. The Sage Intacct system includes accounting, cash management, purchasing, vendor management, financial consolidation, revenue recognition, subscription billing, contract management, project accounting, fund accounting, inventory management, and financial reporting applications, all delivered through the cloud.
FreshBooks(585) 4.6 out of 5FreshBooks is an online accounting and invoicing service that saves you time and makes you look professional - Fortune 500 professional. We believe financial record keeping should be easy and fast but still detailed enough to satisfy your accountant. Try FreshBooks free for 30 days.
Xero(316) 4.3 out of 5Xero is a beautiful, intelligent software platform designed to make life better for small businesses and their advisors, and to help them grow and thrive. Xero’s online accounting platform provides the foundation on which businesses can build a complete business solution. It connects businesses with their bank, accounting tools, their accountant, payment services and third-party apps, so everything is securely available at any time, on any device. Additionally, with Xero, accounting and bookkeeping practices gain access to efficient compliance tools, smart practice management software, and a cloud-based single accounting ledger for every client, in one place.
BlackLine(450) 4.4 out of 5BlackLine solutions empowers the accounting and finance function to manage and control the end-to-end financial close process by automating accounting workflows, providing a centralized and secure workspace to perform period-end accounting activities, and streamlining financial reporting. The resulting absence of complex, manual, and error-prone steps inherent in dated accounting practices, enables teams to focus on analyzing discrepancies and uncovering new ways to create value for the organization. This Continuous Accounting approach that eliminates non-value adding activities and evenly distributes tasks across the close, facilitates continual monitoring for errors, fraud, and inefficiency, so accounting and finance leaders can innovate to sustain competitive advantage, even in the face of growing workloads and increasingly stringent regulatory environments.
SAP Business One(189) 4.2 out of 5Increase control over your small business with software designed to grow with you. Streamline key processes, gain greater insight into your business, and make decisions based on real-time information – so you can drive profitable growth. Lower the cost of managing your business, from financials, purchasing, inventory, sales, and customer relationships to project management, operations, and HR. Gain clear visibility and complete control over every aspect of your small business. Capture critical information for immediate access and use it company-wide. Secure the achievement of big dreams and big goals. Get a single view of your business in an instant with a flexible, modular, powerful, and simple interface.
Acumatica(311) 4.3 out of 5Acumatica Cloud ERP provides the best business management solution for digitally resilient companies. Built for mobile and telework scenarios and easily integrated with the collaboration tools of your choice, Acumatica delivers flexibility, efficiency, and continuity of operations to growing small and mid market organizations. Connected business. Delivered. Rapid integrations. Delivered. Remote collaboration. Delivered. Business resilience. Delivered. Future proof. Delivered.- Load More
Security
Without security apps, business’ financial records, data and system are vulnerable to attacks by malicious individuals and direct competitors who many want to bring them down.
Alibaba Cloud(1) 5 out of 5Alibaba Cloud offers a range of cloud solutions for businesses operating all over the world. Its cloud and data intelligence services can help in bolstering the online security of a business.
Ping(2) 5 out of 5Ping is a secure access portal for enterprise clients. It secures the identity of employees where they are logging into critical system processes. It can secure customer identity as well.
CyberArk(2) 5 out of 5CyberArk is a network security tool that can protect a business from cyber attacks. It includes secure remote user access and endpoint privilege manager features.
Cloudfare(198) 4.8 out of 5Cloudflare is a web performance and security platform that businesses use to protect their websites from cyber attacks. It offers traffic acceleration and DDoS protection for the entire network of a business.
1Password(670) 4.7 out of 51Password is a password storing application that digitally secures the passwords of all the platforms that a user uses. This helps in case the user forgets any of them.
Wireshark(103) 4.7 out of 5Wireshark is a network protocol analyser used by businesses to secure their network. With Wireshark, companies can oversee what is happening on their network 24x7.
SentinelOne(16) 4.7 out of 5SentinelOne is an autonomous AI endpoint security platform. It prevents any type of virus, malware, and cyber attack, thereby eliminating the need of antivirus programs.
DNSFilter(43) 4.7 out of 5DNSFilter is an application for protection against cyber threats and inappropriate content. It is used by businesses to protect their employees from online threats that can harm a company.
AdGuard(19) 4.6 out of 5AdGuard is an application that lets users surf through the internet without any unwanted ads. It eliminates intrusive advertisements and online tracking.
NordVPN(177) 4.5 out of 5NordVpn is a Virtual Private Network application for personal as well as business users. It provides a secure and reliable way to surf the internet without being tracked and without giving away your IP address.- Load More