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you.good afternoon everyone and thanks so.much for joining us today for the FA s.general aviation safety townhall where.we're going to discuss the impacts from.koban 19 on this safety of the vinyl of.this vital industry we're coming to you.today on zoom as well as on the FAA.Facebook and YouTube and Twitter live.streams before we start I would like to.provide just a few housekeeping rules.first off I want to emphasize that we.are not here to solicit consensus advice.or recommendations from anyone but we do.want to take your questions in order to.do that we will be posting the Google.Form link on the chat feature of this.zoom meeting as well as on the live.stream feel free to submit a question at.any time after each panel we will select.some of the questions that you have.submitted via the Google Form and the.moderate ask the moderator to discuss.them with this panel our FAA team is.moderate is monitoring the live stream.so if you have any issues at all please.feel free to let us know with our that.let's get started FAA Administrator.Steve Dixon is with us to set the stage.for today's discussions administrator.diction Dixon has been leading the FAA.in our efforts to ensure the safety of.the nation's aerospace system as well as.the safety as our of our own employees.during the Cova 19 public health.emergency we will now initiate a live.feed from Administrator Dixon and he.will provide some opening remarks to get.our discussion started well thank you.Brianna and thanks everyone for joining.us today.you know from the largest business jet.to the sleekest turbine helicopter to.the smallest single-engine piston.airplane GA is the lifeblood of our.incredibly flexible and responsive air.transportation system it has unique.challenges punctuated by the shifting.demand and extreme variety in operations.and we at the FAA are committed to.working with the industry to ensure its.health and viability in this time of.fast change and new threats so again.good afternoon everyone it's great to.see you all with us thank you for.attending our virtual general aviation.safety townhall and after I say a few.words here will convene two panels to.discuss a wide range of timely topics.for GA including the impact of course.The Cove at nineteen pandemic.operational experiences that you're.seeing in the field as a result of the.crisis best practices that you've come.up with to mitigate safety issues and.considerations for how best to move.forward we'll also take some questions.from the attendees after each of the.panels now this meeting can't.compliments a similar online gathering.we held last month with the airline.industry where we looked at unique.challenges to that sector following a.precipitous drop in traffic before kovat.19 US airlines removing about a billion.passengers a year and we as an industry.had achieved a safety record that was.and remains the envy of the world but.what between March and early June.operations that are top 30 airports have.plunged as much as 92 percent compared.to seasonal norms the aircraft owners.and Pilots Association who I'm happy.could join us today published a story.about how at certain times of day in the.US right now the number of Cessna.Skyhawk sin the air is greater than the.number of Boeing 737s which as we all.know is the most prolific airliner type.in the world because you can imagine the.drop in traffic is not good for the.bottom line the International Civil.Aviation Organization is estimating that.the industry will be facing a potential.loss of revenue of as much as three.hundred and fourteen billion dollars for.Airlines and a hundred billion dollars.for airports this year now here at the.FAA our bottom line is safety and early.on we became concerned about how such a.massive slowdown coupled with a global.health emergency could impact the safety.of all aviation that's one of the.reasons that I asked our safety team to.pull together these virtual safety Town.Hall's now at the airline Town Hall we.discovered how risk management tools.including mandatory safety management.systems which we all know as SMS are.providing they're worth right now.approving they're worth right now and.just as importantly how they will be.invaluable as airline travel begins to.recover a key element of an SMS is.safety risk management or SRM which is.designed to support risk-based.decision-making by identifying.evaluating and controlling safety risk.OS our arms a five step process that.first requires an understanding of how a.process or system works and then enables.a means to identify analyze assess and.control safety or risk on the aviation.system that surrounds a continuous loop.meaning that we repeat the process until.the safety risk associated with each.hazard is acceptable during the airline.Town Hall we recognize that SMS has been.a key factor in helping the FAA and.carriers identify and mitigate potential.threats such as knowing in advance where.and when aircraft servicing might no.longer be available or learning that the.risk of a surface event remained.relatively high despite lower traffic.levels we're figuring out how to safely.park thousands of airliners on airport.surfaces without impacting ground safety.now of course I recognize that a full.SMS may not be practical for smaller GA.operations but the concepts of.identifying the threats mitigating risks.continuously evaluating how you're doing.and sharing your experiences with the.broader community still hold today's.event is a perfect event a venue for you.the experts to share other ways you may.have discovered or invented to gather.and share risks and mitigations another.point that came through loud and clear.in the airline safety Town Hall which I.think directly applies to GA is that.collaboration and communication make all.the difference that means sharing best.practices throughout the industry and.forging a closer relationship with a.regulator of course that's us that's.crucial to powering through this crisis.I'm getting back to a new a new normal.whatever that looks like today's meeting.is all about the impacts to general.aviation of what we can do together to.help each other.ensure safety for our first panel FA.deputy administrator dan Elwell and.industry experts will discuss impacts.facing the GA sector now and into the.future and best practices and solutions.that you can share with your fellow.pilots and operators.our second panel will be moderated by FA.office of safety standards director.Bruce to clean Bruce and his experts.will highlight air worthiness.considerations and operational support.impacts related to Co vat19 I want to.thank all the participants on the panels.for taking the time and effort to join.us today I think we all really.appreciate this your presence here shows.your commitment to safety your.leadership and your commitment to the.health of this industry please know that.we at the FA really are your to help and.to support the aviation community as a.whole as we get back to a new normal I.also want to welcome all of our.participants on zoom' Facebook YouTube.and Twitter and I look forward to.gaining insight into your unique.challenges and your innovative solutions.through your questions to the panelists.so that's it I'll be back with you again.at the end of the at the end of the.session but for now back to you Briana.thanks Steve we will now enable the live.feed for each of our panel 1.participants I'd like to introduce FA.deputy administrator dan Elwell who will.moderate the first session.thanks Brianna and thank Steve for.teeing up my session pandemic impacts.today and into the future you know it's.sort of ironic that today Thursday June.18th is International picnic day I'm.sure we can all agree that the past few.months have been everything but a picnic.for the aviation family as our.livelihoods and our personal lives have.been transformed by this health crisis.perhaps forever and we're here to talk.about how we can make safety our primary.objective despite everything else going.on and Steve mentioned the massive drop.in traffic for passenger Airlines and.the resulting new stressors on the.system the GA traffic trends are much.less homogeneous and the emerging trends.therefore could be harder to detect it's.an issue that has our full attention of.the FAA unlike for airlines which are.all suffering with perhaps the exception.of a few cargo carriers how you're doing.in the GA world probably depends on what.type of aircraft are flying supporting.or manufacturing and according to the.flight tracking company flight aware the.average daily operations for the.business jet sector in the US was down.more than 70 percent in mid-march to.mid-april compared to what we might call.the good old days early March however as.of early June business jet operations.had recovered to nearly 75 percent of.March operational levels likewise.turboprop operations were down about 60.percent in the same time period but by.early June were down just over 10.percent piston-powered aircraft.similarly saw a low and operations of as.much as 50% but already have recovered.to pre Cove in 19 levels by the end of.May the rotor craft sector fared best.with operations dropping only about 30%.at its lowest point before also.recovering to normal levels by mid-may a.regardless of whether your operations.are up or.you are likely experiencing many of the.same new stresses and threats that the.airlines and your neighboring GA sectors.are experiencing plus other unique.obstacles that we hope to uncover by.collaborating in part through events.like this as Steve said airlines are.using their SMS processes to flush out.mitigate and monitor their newly.emerging threats this also includes.concerns about contracting and spreading.the virus as well as psychological.impacts related to job security as one.of our airline panelists said at the.previous townhall having those concerns.in the back of your mind can be not only.disruptive to how you operate but it can.become potentially debilitating another.key tenant of SMS is that the sharing of.de-identified data outside of an.organization will make us all safer the.FAA has been working with the GA.community particularly flight schools.and universities for the past seven.years to collect and analyze flight data.to look for emerging safety issues as.part of the aviation safety information.analysis and sharing system or Esaias.in fact in 2019 we reached an important.milestone more than 1 million hours of.GA flight data had been brought into a.science by recreational pilots.University's flight schools and business.aviation along with participation in.Esaias which we hope everyone will.consider a very effective way to share.your experiences with peers is to use.your internal safety reporting systems.or nasa's aviation safety reporting.system or ASRs right now we need your.help in identifying safety challenges.related to Cova 19 and encourage you to.submit your concerns using your internal.safety reporting programs or ASRs this.information could literally save.someone's life and with that background.I'd like to introduce our panel and then.we'll get to some question.here and then from our attendees so with.us today we have Mark Baker president.and CEO of the aircraft owners and.Pilots Association mark brings more than.40 years of involvement in the GA.community as a pilot.along with decades of experience in the.leadership positions in leadership.positions in the home improvement.industry Jack Pelton CEO and chairman of.the board Experimental Aircraft.Association Jack's a lifelong aviation.enthusiast Leeds.AAA's board and staff in its mission to.grow participation in aviation and.inspire people to fly build and further.engage in flight and David Diaz VP.flight services Jet Aviation the.Americas.David holds an FAA airframe and.powerplant and Specter authorization and.a private pilot license and he also.served in the US Army with the 5th.battalion 101st Special Forces Aviation.Regiment thanks for your service David.and Jaylyn Williams CEO of air methods.and air medical service company Jalen is.responsible for overall management and.growth of the company having come to air.method air methods from GE Healthcare.digital Jalen is also the recipient of.health data management magazines most.powerful women in healthcare IT award.and now I'll start with some questions.for the panelists what I'd like to do.folks is we'll start with some light.aviation questions and these will be for.primarily for mark and Jack and let's.just dive into it what are some of the.unique challenges facing your respective.organizations and your members and your.mutti.all right unmute how about now good.thanks Dan sorry about that you know one.of the things that we've seen we've.appreciate the support that the FA did.for the S far and doing the extensions.for medicals and NC Fi and all the other.things that have time-limited kinds of.issues.and we're still gonna say we probably.need to continue to look at that with.whether it's a medical or asking for you.know another 90 days to take a look at.that because I know people I talk to.remember this morning that was trying to.get to Arizona to do as medical from.Montana and doesn't really want to.travel to Arizona for a doctor right now.so we've got some of those kinds of.issues that we appreciated the support.from the FAA and understanding and.trying to do the right thing but I think.we're going to find you to take a look.at that some more on some of those.extensions that's the bed be my number.one issue right now yeah okay.I would say we are exactly the same.lined up with mark as far as that's our.number one issue with our members is.those technical issues about getting.back into the air which the s far is.going to help relieve we also had some.psychological issues where people were.unsure with Kovac as to is it okay to.fly you know there's just some.psychologically you talk to and say.you're flying by yourself get out to the.airport nothing better than staying.proficient and current but it was very.interesting the overall effects on.people from was a psychological.standpoint.well thanks how are you helping inform.and prepare pilots for flying after.these long sometimes long periods of.inactivity is this any different than.brushing up say after after the winter.season well Dan I'd say that you know I.just finished a webinar just a few.minutes ago with rusty pilot and we're.always constantly working with pilots.about rusty what does that mean and how.they retrieve the air we've really amped.up our air safety institute webinars and.doing those kind of things reminding.people that you know maybe been more.than the normal 60 90 days they pack it.with a instructor if necessary and do.some simulator work but our activity on.our website is up over 250 percent.people are interested about doing the.right things of course you got different.kind of expectations by state and region.of the country so our websites being.used a lot about that and we're.reminding them but if you've been out of.the cockpit and you're not current go.get an instructor get brushed up and be.ready to return to the air also some of.these airplanes have been sitting around.for a while too so if the airplane has.been inactive take an extra time to do a.pre-flight check you.we have a chapter network so there's.about 800 chapters of va members out.across the country and we do a lot with.them encouraging them to virtually.continue to meet use the materials that.we have for our IMC clubs and BMC.clothes to help do that flying you know.in the hangar if you will are on the.ground again all of the webinars that.are pushed out there we're continuing to.encourage people that is a fantastic way.to to continue to keep your your.intellectual skills up to speed around.flying and around the things you need to.do before you can actually get the.airplane out I think it is a little.different than the normal winter.shutdowns wherever you may be in the.country because so much the country has.unlimited flying during the year and.this certainly shut them down.we've also kind of added another element.to the the the checklist if you will.about getting back into the air piece.you know in the sanitization issues.because we do fly close to seventy.thousand young people a year and people.are anxious to get their young meal.programs back up a climb along with the.courage encouragement of do the good.checks that you should your personal.checks how are you feeling how's your.mental because mental state are you.current are your medicals up to speed is.your airplane up to speed so we've.really worked hard on that and I think.it's been rewarding as Marcus seen the.uptake in the educational material.that's out there is really being.consumed in larger quantities and we've.ever ever seen so I hope that's a much.that's gonna stick with us going forward.well those are great points you know and.in particular there is a great bit of.the country where GI pilots never stop.and so the idea of deep winterizing is.it's foreign or being out of the cockpit.for longer than sixty days has never.never happened to them so that's a.completely unique paradigm or new.paradigm for them and you had mentioned.about the psychological aspect Jack so.what are some suggestions or strategies.that that you are telling your folks how.to deal with those and mitigate those.stressors that the Kovan 19 is brought.on yeah you know we really just spend.some time encouraging them that if you.look at the virus you look at the.protocol.they're in place going to the airport.pulling your airplane out being by.yourself flying does not impact or.affect anything and so kind of you got.to just get over that you aren't doing.something just because your neighbors.can't do it it is privileged or.different if anything you need to.continue to do it so that you can stay.efficient it's very very important and.and I I gotta say we keep talking about.recovery return to normal and so.returning to normal not only helps.people emotionally and and for their.mental health.but getting airplanes up in the sky.helps us help the FAA the controllers.and helps us get back to normal well.thanks for those answers what what.changes that that we are seeing do you.think are temporary and and what what.are we going to be care carry with us.beyond Kovach anything come to mind.quite say that the the interest in.aviation particularly general aviation.is extraordinarily high we've seen.financing for loans for aircrafts up 7.to 10 percent or last year very good.numbers last year our number one call we.get to our legal panel is how to buy an.airplane we're hearing from flight.schools that have been focused on.general aviation kind of trainings or.doing very very well so I think people.are going to end up using general.aviation as a mode of transportation and.I think it's a permanent shift in some.cases unfortunately airlines will be.going to some of those cities in some.cases a schedule doesn't work in some.cases the individual doesn't to go.through the terminal it's a pretty.exciting time at general aviation to see.this kind of permanent I believe shift.an interest in using general aviation as.transportation and recreation as a way.to get out there and we do compete with.the vodiane industry and the RV industry.for time and investment and all those.industries are doing well.right now in spite of the kovat concerns.that we now have so it's a I look.forward to a lot of activity I was in an.airport last weekend where the guy had.filled up 59 general aviation piston.airplanes that day he can't ever.remember doing that 20 years the small.airport in Wisconsin.that's that's pretty that's pretty.amazing I have a corporate questions I'd.like to pivot now to David do you have a.yeah you have a forecast in mind David.of for business aviation from now from.where we are now through the rest of the.calendar year beyond what are you.thinking about business aviation going.forward well then first I want to thank.you and Steve for setting up this panel.and recognizing Jet Aviation recognizing.general aviation and business aviation.I'm certainly honored to be a.representative on this on this esteemed.panel as discussed in the opening.remarks the volatility affecting the.u.s. aviation industry by Cobie Mears.the activity decline and impact on the.overall business aviation segment the.employment and economic output of.business aviation is contributing over.1.2 million jobs and 250 billion dollars.into the US economy this representation.in this segment is as diverse and as.widespread as any other industry it is.accumulation of individuals multi.generation family-owned private publicly.traded organizations supporting local.region and global markets I frankly.cannot be more proud of this industry.how we pull together in times of crisis.in our normal business lives we are.competitors with one another however.through the recent the industry we've.together a network in support of our.customers we are we all possess the.passion to pay forward what this.industry is brought into our lives.the generous commitment of time and.experience and transparency between the.regulators the coalition associations.and the industry allows us to move.forward as one ensuring we stay focused.on our core values of safety compliance.and service aberration amongst the.participating members have allowed this.segment to ensure the safety of our.flying public and all of our.hard-working dedicated amazing employees.our customers are some of the most.influential people that alter the local.national and global economy they have.shared with us that they are anxious to.get back to flying and so our employees.all of whom are committed to supporting.our core values as an.industry we are strong and we believe in.the unique service we provide to our.customers.everyone is cycling through phases of.this pandemic first we have all faced.the personal fear of this virus next we.have confronted the reality of its.impact on our business personnel and.ability to socially interact through.this we have grieved and grieved the.unfortunate downsizing as some.businesses and loss of our colleagues as.leaders we must build the strategy for.the future that remain flexible ready to.meet the new norm with a fresh.perspective and dynamic solutions on.hand from a global perspective all.industries not just aviation are keeping.a close eye on what's happening stock.market movements trade discussions.political and economic changes the.eurozone outputs are all monitored.closely from a business aviation.perspective the macro trends are.somewhat positive so overall we remain.cautiously optimistic in our main.intrepid organisations they've been.extremely busy maintaining air.worthiness and readiness of our aircraft.information obtained through IATA and.Nara show interest in new and used.aircraft remain strong people in.organisations that own aircraft are.holding on to them as strategic assets.opportunistic new entrants into our.market are investing and capitalizing on.the anticipated demand of public and.charter markets any individual that can.afford to fly a plane is shifting to.explore charter fractional and ownership.avenues our OEMs are continuing to.pursue an upgrade aircraft Clapp.platforms concentrated on concentrated.on our environment with greater fuel.efficiencies prolific ization of.sustainable aviation fuels and materials.and advanced safety technologies the.coalition associations such as gamma.Naida and env double-a as well as our.fellow panel representatives from AOPA.and EA.EAA have been instrumental in ensuring.the voice of the industry is heard by.the administration and up on the hill.scientists around the world are getting.a better understanding of Kovach its.transmission Carrick's prevention.protocols and ultimately striving for a.better eradicate this virus border.restrictions and stay home.orders are being lifted that forecast an.increase in travel over the coming weeks.and months let me say this this industry.has a pulse and it's coming back to life.we must not lose sight that we remain in.the midst of a global pandemic and is.our obligation to adhere the protocols.and safety measures we have incorporated.into our everyday business we have come.down the elevator and we're taking the.steps back up this is a journey I.believe as a panel and as an industry we.stand together and applauding the.administration for their actions with.impressive speed and agility sometimes.not found in the FAA that between March.and through late April you are able to.address managing and controlling.delegation of authority exemptions of.their accommodations including the s far.mentioned earlier for 135 operations as.well as other operating activities which.accommodated our training centers play.schools several amendments for part 61.and medical certifications these actions.certainly allowed this industry to.operate without these hurdles as we.learn to conduct business in the Cova.Terre Stephen ban for these.unprecedented actions we thank you and.all the members of the administration so.overall we feel very cautiously.optimistic about the future of business.aviation well thank you David thank you.for that answer you bring you bring a.lot of thoughtful commentary in here on.business aviation it's going to help all.of us not just business aviation thank.you for that how are you continuing or.moderating or modifying safety focus as.business operations begin ramping up.after this inactivity the we're all Cano.buddies more conscious of this than the.FAA about the need after after putting.all of these extensions and waivers and.modifications in to bring it all back we.got it we got to keep an eye on how we.get restarted how are you looking at.this so absolutely a jet aviation and.certainly ingrained in business aviation.safety is always and has always been.first priority for industry put together.a number of resources and creating Kovic.safety and operational standards with.swift action bigger and an exceptional.level secure.towards commitment our collaboration and.sharing of these best practices amongst.the industry and coalition associations.along with the publication's from the.FAA Niassa.really assisted everyone in in our.industry edge innovation we we have our.own global safety team which has been in.place for many years we have always.regarded safety as one of our main core.values our safety team follows the.ever-changing landscape daily utilizing.such recognizes as the CDC and who to.ensure that we always meet the best.health and safety practices internally.we've created our own specific Ovid.manual that addresses procedures for.flight crew cabin crew maintenance.technicians FBO line personnel and.passengers really covering the broad.scope of everything from sanitizing our.aircraft to passenger and health.considerations interaction and support.personnel what available resources that.we have at our disposal Catering and.travel accommodations for our crew when.they're on the road additionally we've.analogy PE equipment such as masks.gloves aprons sanitizers cleaning.supplies upk and enhanced medical campus.today we're providing a return to flying.again bro shortest set expectations for.our customers it's going to look and.feel a little bit different when our.passengers return to flying they've been.away for a little while we've also.created an openly published it on the.internet a virtual Emergency Operations.Center in response to Kovac that.collects all of the various materials.from all the different resources and.puts it into a centralized single source.allowing not only division but we've.allowed this access to everyone in the.industry so they can use it for his or.her own benefit our owners charter.customers suppliers and employees can.really feel at ease knowing that we have.worked really hard to do our best in.keeping them safe first and foremost I.think it's creating the awareness and.the education about this virus detailing.the specific covent procedures.documenting your quarantine protocols.technical technological solutions and.protective barriers are implemented.throughout Geneva Asia in order to.combat and mitigate the risk of every.passenger.an employee and vendor entering any one.of our facilities or our aircraft you.mentioned earlier about a safety.management system our safety management.system supported by dedicated staff of.cast members as well as safety members.have been truly a blessing and.instrumental in identifying the.organizational flight and maintenance.risks as well as its assisting us with.predicting how prepared we are for the.increase in activity and returned back.to normal levels additionally we've.taken the time to explore reports tracks.from our fo program to measure the.effectiveness of our operations and.training programs this allows us to.adjust accordingly for any immediate.trend through any new flight activity.all of this data as you mentioned.earlier is being de-identified and.shared throughout the community and.specifically into the FAS aviation.safety information analysis sharing.program David thank you and I'm sorry if.I'm interrupting are just so conscious.of the time and how many people we have.on this call so that is certainly a.fulsome answer night and we appreciate.that in that inside of that input.I would like to transition if we could.to the rotorcraft side of the sector and.talk to Jay Lynn for just a minute here.jaylen how was your organization seeing.increased stress as we've already talked.about on helicopter pilots due to that.changes in operations especially I would.think for the air ambulance services and.you're muted I'm sorry I thought we were.going to control the muting and unmuting.for you for you all so I apologize for.that go ahead can you hear me now yeah.great so yes as you said in air.ambulance we are an essential service.during this time and we call ourselves.sometimes we talk about it as a flying.ICU and our crews consist of a pilot and.two clinicians and I think one of the.biggest changes or stresses that we've.seen is that for the first time I think.our pilots have really had to.acknowledge and come to grips with the.fact they are also healthcare providers.in addition to you know.the risk management that they provide.for aviation and that's a pretty.significant you know psychological.emotional shift to think of yourself.that way they've always been.participating in those transports and.saving lives and we do you know.transport other contagious patients but.this is the first time where they've had.to you know all participate in something.very close and I think we've seen the.natural concerns concerns about you know.am I gonna take this home to my family.and then also variation so we've got you.part of our pilots that are pretty.they're pretty Cavalier like you know.nothing's gonna happen to me I'm you.know I'm invincible and then we have.others who maybe beer on the side where.they're also a little bit too cautious.so I think leading through this it's.been important for our team to listen.really carefully and to understand how.people are feeling we've offered you.know some differently programs for.people who you know fall into some of.the high-risk demographics and then.really putting in consistent.communication so we we feel like.following the CDC guidelines has been a.really good foundation to refer back to.it's always consistent and it's the same.message coming out and I think that.consistency has really helped our team.adapt to what could be a very.substantial stress so we're pretty proud.of what they've done and the lives have.been able to save through the well.thanks are you finding that you have to.make any changes to maintain the safety.culture or is it just efforts to to try.to hold on the status quo no we've made.some fairly significant changes right.out of the gate just for reference we've.transported about 1,800 people that have.our potential kovat patients about just.under 600 that are actually have been.fully confirmed and so right out of the.gate we started we stood up our.Emergency Response Center which we think.has been a real success in this so it.created a single point of contact for.any questions coming from the pilots it.also created a single reference for.information as they wanted to look up.information get information that was.daily I started you know we start doing.a CEO email that was very well.trying to get that information.consistently out to the team and so I.think that's one thing the other thing.that I'm really proud of our team is we.move very quickly to make sure that we.had adequate personal protective gear.for everyone to wear including the.pilots and there was a moment I think.where it took a lot of trust from our.teams because in those early days well.we had the supply chain chain team.really scouring the world quite frankly.for PPE and we asked all of our bases to.send in their personal protective gear.into a centralized warehouse so that.based on the volume of flights they were.taking that we can redistribute that so.that we can make sure every crew had.full PPE gear so just think about that.for a second you're kind of out in a.remote base and someone says hey take.those extras and send them in and trust.that you know the corporates going to.send this back to you and what I love is.that our pilots and our teams think they.did they sent them in it worked.we redistributed and we've been able to.have full PPE gear for everyone on the.flight for all the flights that we've.been taking and at this point we've kept.our crew safe and we haven't had people.get infected despite transporting so.many kovat patients so our whole focus.on PPE I think was a really big success.the other thing I think we did from a.safety perspective to innovate is our.our patient safety team has been very.supportive of our field teams and our.pilots and they've created the standard.criteria like when someone has been.exposed for you know low medium and high.risk and what the quarantine or what the.behavior is for that so that's kept that.consistent as well and I think given a.certain level of comfort and focus on.the mission of flying safety so pretty.pretty happy I think there will be more.that we need to do and I know you've.kind of talked a little bit with Jack.and Mark about sharing data we've done.that on the rotor side as well through a.MOA.we early on our team started exchanging.data to understand what people were.seeing and to be able to adapt and so.that's been a really positive thing to.our industry as well and to have that.organization to help us do that.no thanks Jalen I'll ask you the same.thing I asked.the other panelists in the in the.rotorcraft world what what are you.seeing for the projections of operations.going forward is it as I said earlier.you're almost back to where you were and.do you see that changing at all for the.rest of the year so you're right we've.returned basically to normal volumes.pretty much it's there's a little bit of.difference depending on region of the.country I think it's hard to predict.what a second or a third wave might look.like or how people will respond um we do.see that any sort of mobility in the.population it really drives the type of.transports that we do so I think without.you know further.massive shutdowns that we probably will.see that state close through the end of.the year I think it's overall we're.adapting to what's just a new normal for.the business and for how we operate with.our employees so we've been making more.permanent investments in PPE we've.purchased it so they're called Genentech.masks they're basically a permanent.filter they're more comfortable for the.pilots to wear so we're evolving I think.our business in ways like that just.assuming that life is never going to be.exactly what it was before but I think.it can be better and people can be safe.and we can do the missions were out.there to do yeah I would think of all.the sectors of GA the air ambulance side.would be these are closest to sort of in.the scheme the covert environment not.huge changes because nurses and flight.crews have to take medical precautions.with with with passengers one way or the.other so I guess that would be a fairly.smooth transition you know we talked in.the last town hall about about airline.commercial aviation as those commercial.aviation so goes hotels and rental cars.other you know slices and sectors of the.economy.is there anything sort of and this is.for all the my palaces or it are there.sectors of the of the of the economy.outside of GA that GA activity has a.direct bearing on that is impacted.has been impacted by reduced GA activity.I mean I think of FBOs but is there is.there anything else that we should be.watching or is dependent on the your.full recovery.can I start off oh great so I think the.maintenance I'd certainly there were a.lot of shops that just flat shut down.especially early in that or end of March.or May so we've got to keep a close eye.on that getting them back up and running.I think the other thing that we've got.to make sure we as a collective industry.do effectively is while there has been.some some near-term damage if you will.that aviation as a whole continues to be.a growth industry to be in the need for.technicians the need for pilots in spite.of the ramp down at the airlines with a.number of retirements if you look at the.numbers of American and Delta and.Southwest with the early retirement.option they have basically quickly taken.away what became a an extra supply of.pilots to getting back on to where.there's going to be a shortage very.quickly so we've got some work to do to.tell our story do you think what we're.seeing at the OPA so people are making.trips whether it's to you know remote.locations the backcountry flying all or.two business trips people are flying.further in the piston light turbine.aircraft well then they had we're just.seeing that kind of a key which helps.the rental car business in the hotel.business and other things like that but.many cases they are making the round.trip in the same day so I think we can.have a small impact on the hotel in the.restaurant car rental business but the.GA activity itself the FBO Afghan side.is doing really well I think in the FBO.side of course areas of the country that.have been most affected have been most.those FBOs have been most impacted so.when you look at air is like New York.and LA which is certainly a hotspot of.activity not only in the kovat area but.also for business jet aircraft activity.we need to get those markets back up and.up online and see people start moving.through those regions New York New.Jersey can.etiquette is just moving into Phase two.so we're starting to get contraction in.the New York area and the California has.opened up last week as well so we see.that we believe it there's going to be.some increase in activity on the both.coasts and of course there's other.states that have opened up as well but.the concern is is some of the inflated.numbers of confirmed Cobie cases in.those states that have opened up that.are concerning people to travel back to.those destinations okay well thanks for.those answers and you know that sort of.concludes the questions I had for y'all.we're gonna I'm gonna hand it back to.Brianna see if we've got any any.questions from our from our participants.or other participants Brianna do we have.anything thanks Dan we do joining the.livestream today we have Edie Bowlin.president and CEO of NBA a and he has.asked his following question for the FAA.specifically Congress from the FAA have.been helpful in addressing critical.needs for our industry during the Kogan.19 public health emergency as covin 19.continues what leadership can we expect.from the faa in terms of continued.support for affected operational and.regulatory considerations as we continue.to confront unexpected challenges in the.koban 19 environment so from a.regulators perspective we thus far have.not obviously the cares act right has.been and it's it's various iterations.have been a huge player in economic.recovery and sustainability really I.don't even know if I could call it.recovery but but the cares Act has been.targeted and we the FAA working with the.Department and Treasury had had a big.say and role in the best use of those of.those funds and how they how they would.be distributed on the regulatory side we.have somewhere in the neighborhood of.about 80 I would say different.regulatory enhancements that help the.industry as it was pointing out in many.different ways in in bookmark and Jack.opened with these the relaxation of some.requirements that understand the.reduction in flying going forward I.think the burden or the onus is really.going to be twofold it's going to be on.us the regulator to unfold to unravel.these various regulatory mitigations.that we put in place to do it in a.thoughtful way right we don't want to.lift the writ large the the extension on.medical so that everybody goes.non-current on the same day right we.can't handle that so we're gonna unravel.it in a way that makes sense that the.flight docks can handle them and the.pilots can handle and the different.operations but it's two-part because we.have to unravel in a thoughtful way but.operators maintainer x' manufacturers.also have to be very careful and.thoughtful in how they get themselves.ready and reengage in normal operation.so it's it's really going to be a.community effort I appreciate its.question very much and what would would.comment that between the two panels.I think MVA a is extremely well.represented today but yeah and I'm not.I'm not sure if I if I captured all of.its entirety it's question but if.anybody wants to weigh in please feel.free no one wants to weigh in we have.another question from Chuck this is for.all the panelists as a pilot who's what.is the most important thing I should.consider when I go flying this weekend.but I get to start out with that from.Mark Baker NiO pH perspective is make.sure that you aren't working to be as.safe as possible and that you are ready.for the a whether the aircraft is ready.for the mission and check it over one.more time this take a little extra time.on your pre-flight making sure that the.pilot and the plane are ready for that.particular mission.but we believe the more you fly the.safer you are.so get out there and fly we also added.if you have any kind of apprehension.take a see if I take a safety pilot take.a friend great great advice there's.nothing else on that one I can move on.to our next question from David he is.asking with the imposition of social.distancing has the GA community.developed any guidance or.recommendations to minimize exposure and.thus virus transmissions among the GA.community this is for the entire panel I.can start out again because we have a.t.o.p I published on our website how do.you return to safe flight.what you what precautions you might want.to think of it for doing flight training.and how that the plane should be cleaned.and what kind of expectations you should.mutually have and discuss exactly that.you know if you're not feeling well.today don't come to the airport for your.flight lesson today all those kind of.basic things are listed out in a very.digestible format for both the flight.school the pilot passenger or the.students visit the website great Thank.You Marc dan this next question I think.is best for you to answer this question.is about medical certificates my medical.certificate expired in May the FAA.extended the validity of the certificate.until June 30th will it be extended.again so we we are in the process.actually I think that there is a rule.going through proper channels right now.and we are going to I think for those we.think for those expiring the end of May.they're going to get 30 to 60-day.extension but I don't know if we have.[Music].monitoring on the Town Hall right now.the the right ABS person to answer that.but tell and was the name of the.questioner who asked the question bream.dan dan asked dan dan asking well please.let's let's let's get back to Dan that.will have a more firm response from us.then and for the community and then here.I do know that that an extension is in.the works if it hasn't gone through.already with an extension and again look.what we're hoping is that very soon and.as we go to the summer that will.actually be sort of unraveling those.extensions and getting people back into.getting you know getting their currency.getting they're getting their medicals.but yeah we are we are going to extend.beyond me beyond June 30th great thanks.Dan this question is for jet aviation.and others if you have anything to add.will the koubek 19 situation boost the.potential for illegal charters do you.believe the FAA doesn't have done a.great job in the industry self police's.itself relative to illegal charters so I.don't believe that it'll open up.opportunities for the charters I think.that there are new entrants into the.marketplace that are really looking to.capitalize on private and sharp.opportunities they're aligning.themselves with the right people getting.the right legal representation for it so.I don't believe that that is the case.for I think people are investing heavily.in to use private aviation and will.continue to do so great this next one is.for you Jalen how is your organization's.approach to promoting safety culture.change during this period of increased.and unfamiliar operations so I would say.you know we have been I'm rapidly.adopting SMS and implementing that and.so that has been a huge help to you know.what we've done so I would say it's.operations as usual I think that you.know the change management and the focus.on wearing PPE and some of those changes.have probably been some of the biggest.focus as well as the appropriate.categorization you know when an exposure.has happened and.type of quarantine should happen and how.do we take care of people at that point.great thank you here's another question.from Steve to a OPA and EAA.my son is about to begin his freshman.year at Bowling Green State University.in the aviation major to become a.professional pilot how do you see the.recovery unfolding over the next four.years in the industry for airline and.corporate pilots I'll take a stab at.that first inject and probably give you.the right answer but I think it's a good.time to be any aviation spill there's.gonna be lots of different opportunities.maybe being a flight instructor for some.of these GA people that are coming along.I was gonna be initial career by the way.the military still short thousands of.violence there are going to be big.opportunities in every facet of aviation.some are gonna be growing faster back I.think general aviation business aviation.may have a little faster growth back.than Airlines for a while but I'm very.confident that people are gonna continue.to move around this country and globe I.couldn't agree with more and if you look.at all the data that's out there I mean.we're gonna get a vaccine at some point.here the airlines are gonna get back to.the traffic patterns that they've had.there were traffic loads that they've.had they're talking about that being.probably less than two years he couldn't.be timing it work better I think he's.gonna go through the program and come.out with it all of those opportunities.that we had last year.great Jalen someone just asked if you.could repeat the name of the pilot mask.that you mentioned in your last answer.I'm probably gonna say now I'm wondering.if I'm saying it wrong but it's.Genentech d en en TCH great thank you we.have a question from a local DC area.pilot what is the best way for me to.report an issue that I am seeing related.to Coba 19 this is for anyone who wants.to jump in there I think Dan mentioned.that early on and it's the right answer.is it of the self reporting system if.there are issue that are related to.safety flight it's always the best way.to use those NASA forms and get on them.and submit those certainly we stand by.the pilots information center to take.those as well if they're saying.we can be involved in and help either.guide or educate this is going to be.helpful that wraps it up to the.questions that we've received thank you.so much to all of our panelists on panel.one we are going to transition to our.second panel now and I think that our.tech folks will initiate live feeds from.our panelists on panel two and again.thank you everyone on panel one for.participating Thank You Jean and Thank.You Brianna I'd like to introduce Bruce.to clean director of the FAA office of.safety standards Park Brianna's been.muted sorry I was introducing Bruce as.with panel one the moderate moderator.will lead the discussion and then take.some questions from the participants and.then we will ask the participant some.questions from our audience Hey Thank.You Brianna and thank you to.administrator Dixon and deputy.administrator Elwell and to the first.panel for so eloquently laying out the.groundwork for this panel which were.operational experiences through covin.aircraft.airports and infrastructure a flight.relies on the contributions of numerous.people before the flight represented.across this panel administrator Dixon.spoke to the principles of SMS and an.aviation wrote the application of safety.risk management by everyone involved and.on the procedures for how we do our work.as operational experience in April.illustrate how complex the job of safety.has become in this case by protecting.themselves from one hazard contracting.spreading a potentially deadly virus an.airplane flight crew unintentionally set.up an incident according to a NASA.aviation safety report the pilots were.in cruised flight when they smelled and.saw smoke from the Center pedestal in.the cockpit they done their masks.expedite path to an airport landed and.shut down later maintenance control.revealed the suspect to the Past alcohol.from wipes used to clean and sanitize.the cockpit shorted out wires in the.center console according to the report.the mechanics said the same thing that.had been done several aircraft this.incident highlights the process we.undergo every time there are changes in.aviation and new risks to be identified.companies and individuals are.experiencing change at an unprecedented.rate while promoting public health.introducing new vulnerabilities that we.know about and probably many more we.have yet to identify we must mitigate.those risks while allowing aviation to.continue to play its essential role in.society each new risk and each new.mitigation may have potential unintended.consequences as illustrated in the.example of the alcohol lights as you all.know and was mentioned in the first.panel we at the FAA have been managing.the balance between providing greater.operational flexibility for health and.essential operations and ensuring an.acceptable level of aviation safety for.general aviation in late April we issued.the revisions that were referenced in.the in the S far special federal.regulations to grant cert and regulatory.relief for medicals knowledge tests CFI.renewals flight reviews instrument.currency the downside of regulatory.relief is that we have to up our game to.make sure we don't have a repeat of the.web length experience during their town.hall one international carrier noted.that one of its biggest challenges is.operating in the environment of changing.regulations and unique procedures this.new equipment wherein requires vigilance.from everyone to check our experience.and stop and ask with the situation.today are there new risks we need to.look for unusual trends or things that.seem anomalous things you hadn't.expected before that's the national.carrier said this isn't fair sometimes.to dismiss those trends as outliers but.outliers can become new trends I'm.paying a 10.I'd like to introduce our panel for our.deep dive into air worthiness and.operational support experiences in the.midst of kovat 19 with Iran Draper.president and CEO of Textron aviation.Tony lefeve president and CEO of.signature aviation Erin and president.and CEO Duncan aviation and Joel bacon.executive vice president government and.public affairs American Association of.airport executives or as we all more.commonly refer to triple-a II welcome to.you all and I'm gonna start with some.questions direct question to one of you.in particular to everybody on the panel.you are all experts so if you have.something to add or to jump in the.conversation please feel free to do so.with that I'm gonna ask a first general.question and Erin all directed to you.first and then give others a chance to.also share their perspective as I.mentioned we are facing a lot of change.and change can incur risk just thinking.about change what what changes do you or.your organization see have occurred or.predict will will occur for general.aviation through the remainder of the.year Erin sure as I think that's a.previous panel talked about them the.reduction in hours have occurred the.flying hours we have started to see some.of those pick up the the distinction I.would make is on the jet side we've seen.the small and midsize jets pick up a.little bit at a higher percentage of.flying than the large and ultra large.and I think that's because the.international client has you know.especially Asia Europe we've seen a.significant reduction there a UK because.of the quarantine rules of getting back.to the country so so I think any time.you have the economy of shut down and.then you have flying hours sound your.impacts are our industry and the biggest.way we see it first of all is on.discretionary spending so we saw a.reduction in the spend for interior.and avionics today if they do spend.something for avionics we see it more in.the Wi-Fi area or in maybe an ionization.of machine something that can make the.aircraft safer safer so I think as we.talk to customers we understand that.some of them as they they're flying will.pick up they feel like more than middle.managers will be flying with them where.maybe the middle managers were flying.commercial and the sex would climb on.the aircraft so feedback could help all.this week as it continues to grow we've.seen a few more people increase the.charter flights people that maybe could.afford of charter before but we're.flying commercial so I think that's.positive well I think you know it's.going to be a slow growth but if we do.you know it did impact us in the short.term and I think we've all kind of reset.our costs so that we can be competitive.and then obviously focus on all the.safety protocols so for a while there.since we never shut down we were looking.very quickly to whether it was the mask.or whether it was creating that getting.the hand sanitizers almost all the.communication out so it was almost like.going through a recession throwing with.the addition of the safety protocol at.the same time but it was I think an.exercise I think our industry responded.well - great thanks Erin I think that.that uptick in some of the types of.operations is an echo from the first.panel so I interesting Ron how about you.thanks sure Bruce thanks for the invite.to be on the panel today and thanks for.the a safer we're sending it up you know.the impact from the virus has been.significant like it has for most.companies you know initially there was.the fear of not the unknown of the virus.and how are we gonna get people away.from each other how are we gonna build.airplanes service airplanes how are we.gonna work in this new world and then it.was economically it was going from you.know highway speed to full stop in turn.the uncertainty and so we've been.wrestling with both we made a decision.early on we we stopped our production.lines for about eight weeks nobody was.thinking of buying a new airplane you.know in late March or April or May and.and we wanted to reset all our protocols.and our factories about how we're gonna.work and change the way we build.airplanes so so we kind of full stop.production.we kept maintaining airplanes and their.service and support networks out there.but just like most companies it was.pretty significant as we're returning to.work and we're largely back to work.across the board you know we are.encouraged the seeing flying pickup.significantly as discussed in the.earlier panel you know piston flying was.pretty resilient throughout the period.but business aviation to include.turboprops was down significantly we're.seeing that pickup that's encouraging.you know overhanging the industry though.is economic uncertainty so there are.signs for optimism you know about how.this this pandemic is maybe positive for.general aviation as it means for travel.and getting the country back to work and.travel it at a more controlled manner.and that's that's positive maybe the.opposing force is just the economic.uncertainties that's out there but but I.remain positive on the nature of the.economy for general aviation I do think.we're seeing demand pick up in in our.charter customers in we're seeing the.used airplane values very very stable.companies are holding on to their planes.are looking at pick up an additional.airplane so there's a lot of positives.for GA going forward as we're all trying.to figure out a work you know in this.this new environment thanks Rob I know I.know for all the owner existing owners.of of your aircraft one thing on their.mind is any impact to the cost support.that you all provide can you just sort.of focus in on that.sustained that but did you say the cost.support continuous the continuous.operational safety support oh yes.absolutely no no no impact to that we're.keeping you know all our technical.support all our safety engineering.support all our service there's our.rained open this entire time and and we.have not even removed one dollar from.supporting our customers in flight and.most companies are out there reducing.costs we're we're doing the same but.that's more around discretionary.spending and what's the future look like.and shows and the like but when it comes.to the customers and safety and the.technical needs of their airplanes of no.work fall out of that great fantastic.thanks Ron I.Joel I know signature must have seen a.broad variety of impacts to ghta what.are your thoughts.Bruce you said Joel was signature oh.that was that was aimed at Tony he's the.most sorry much I'm working on some of.the two of us about that Tony yeah no.problem thanks so we've seen similar.things I think across volumes dropped.85% sort of into the crisis the majority.of the traffic we were doing was related.to moving folks that first responders.moving critical PPE supplies a lot of.stuff coming through our Alaska.operations via Alaska from China and to.you know we saw a massive uptick in in.that kind of traffic.and then repatriation flights - we did a.lot of work for cruise lines as they.were stuck and stranded across the the.world now that traffic is dropped off.and now we're starting to see the.majority of the businesses around.leisure traffic or personal travel we.haven't seen corporate come back as much.as obviously before the crisis so we see.a big pop sort of on the weekends.and you know as states are beginning to.open and we're starting to see some of.the traffic excuse me the cities and.businesses.and we're starting to see that come back.so again sort of similar trends that.everybody's seeing we're encouraged.certainly it's getting backs certainly a.lot quicker than our friends on the.commercial side you know another.question we get asked a lot is hey how.do I you know fly private I think.there's a lot of interest I'm not sure.how much that's resulted in actual.people flying though because I think.once people sort of hear the Koster is.some cost prohibitive but certainly a.lot of interest a lot of people asking.us how they get into private flying and.so we're trying to do our best to tie.them in with the various operators.around the country so I think that's you.know where we're seeing sort of as it is.for now I think through the main day of.the year we think trends are gonna come.back I'm not sure until there's a.vaccine we're gonna see a fully return.but everything we've seen so far is is.pointing in the right direction is just.how quick the recovery is is anybody's.sort of guess at this point all right.thanks Tony and I make it up to Joel.clean up on that question how about you.from an airport perspective you know the.problem is back to clean up all the.smart people have already spoken about.this so let me just talk briefly about.the airport perspective it's it's really.remarkable to think that it's been.basically a hundred days that we've been.dealing with the fallout from the first.kind of days of the virus hitting and.the depths that we went through and have.gone to and hopefully as everyone has.indicated were on an uptrend but we had.some pretty difficult roads to navigate.along the way I want to start off by.saying you know I a tremendous shout out.Bruce to you to the FAA to administrator.dicks and deputy administrator Elwell.and from our perspective the amazing.airports OfficeTeam kurt Shaffer winsome.Linford their team the we are in.uncharted waters obviously the level of.collaboration and communication as we've.worked our way through operational.issues economic issues has really been.true.and that government private partnership.is what's going to sustain us it's.gotten us through these hundred days and.it's what's gonna gives us all optimism.that we're gonna get there moving.forward as everyone has said we're.seeing an uptick particularly on the.general aviation side we have airports.obviously at commercial service and.general aviation airports in our.membership the depth on the commercial.side that you know in April it was down.96% we didn't dip quite that low on the.general aviation side obviously but the.impacts are significant and a lot of.them are economic that we're going to.spend an awful lot of time as an airport.community dealing with and tackling as.we move forward you're dealing with the.same sort of operational costs if you're.an airport operator and a period of time.where revenue has fallen off of a cliff.and a very uncertain path moving forward.with an awful lot more questions than.there are answers so how do you plan for.that how do you deal with staffing.issues how do you deal with projects.that you have ongoing how do you deal.with managing maintenance of costly and.complicated projects a couple of the.previous speakers have talked about.workforce issues and I think those are.significant across the aviation industry.how do you keep the technicians and the.operational professionals and the young.people that we all want to see part of.this industry and that are so critical.to a thriving long-term how do we keep.them engaged when you have the economic.hardships that you have the forests and.I think those are hardships that are.20:20 hardships and probably longer.sustaining so we have a lot of.challenges before us I think we're all.optimistic that we're on an uptick.looking forward and we've got great.people in the industry we've got great.leaders at the FAA so it's been a dip.but I think we're on the right path and.hoping we continue on great thanks to.all of you for sort of painting the.backdrop of the environment what I'd.like to do is ask a few questions that.really get to.maybe the risk areas where we're.experiencing change and really talk.about what do you see and what what are.you doing to help and communicate.management of those risks so let's start.in the airport environment so the.airport environment has experienced a.lot of change certainly have been fewer.movements in the shorter term closed.services fuel not always available when.it was expected or was closed.some ATC closures as you saw the FAA had.announced a increase in the number of.parked their airplanes as commercial.operators park airplanes sometimes in.unusual places are there any additional.concerns pilots and operators to take.into consideration both before flying.into an airport whether familiar or.unfamiliar during this time let's try.Joe land and then Tony well I think you.hit on a lot of the challenges that the.pilot community the operator community.is gonna have to be cognizant of moving.forward as you fly throughout the system.which of course we all hope continues to.happen robustly there are an awful lot.of changes the pace of change is rapid.and so I think it's incumbent on every.operator to do the due diligence and the.homework to understand what is happening.whether it is ATC closures you know.we've got almost 90 towers that have had.ours altered and that's been a good.process that we worked out with FAA.great communication on that but the fact.is we've got hours that are evolving.they're changing sometimes on a daily.basis in some cases depending on what's.happening you've got at the local.airports the staffing issues which as I.mentioned with the budget situation you.have airports that have had to furlough.employees were cut back on hours which.has an impact on services obviously you.mentioned the parked aircraft.particularly commercial service airports.there are 2,000 airplanes parked.around the system right now thankfully.there are only a handful where they are.on runways but they're on a lot of other.surfaces on the airport and again those.situations change the FAA has got good.information on their website the other.issue I would highlight Bruce is you've.got local health concerns and local.health requirements and quarantine.issues that we've seen where traffic.coming in from what everything of the.country has quarantine rules and.requirements that they have to follow so.it's a rapidly evolving situation I.think the advice that I would offer to.everyone is make sure that you're doing.your due diligence on the front end to.check in at the airport at which you're.operating it that you hope to operate I.think the things as I said multiple.times here are moving so quickly that.what you thought was true yesterday and.today may not in fact be the case by the.time you arrive at your destination.Airport so making sure you just have.situational awareness of how rapidly.things are changing in the air with.their traffic and air traffic control.towers and on the ground with rules and.services I think it's just critical.given where we are right now and I don't.think that that is going to change.anytime soon.right Thanks so just really.understanding that the environment is.changing and doing that right pre-flight.planning and taking advantage of all.those tools Tony what are your thoughts.yeah so a little bit sort of we were in.that situation around Sur that first of.the crisis I think as we've started to.open up all of our facilities are now.open under their normal operating hours.which is typically 24 hours and that.will be fully staffed for a full.complement of staffing by July 6 so.we're in the process of actually.recalling some additional workers that.we had put on temporary furlough so you.know again another trend and another.indicator that things are coming back to.normal like all of our operations now.fully functioning again sort of tower.restrictions is we're pointed out still.remain but as a facility.we're able to accept all arrivals now.and through 7 by 24 hour operations the.biggest change we're seeing is a lot of.our sort of how do we deal with the.various local county government cities.state restrictions on what you should do.to operate a business ironically we.operated a course throughout all of the.Kovach crisis however there are now.opening up restaurants and they're.opening up all these other businesses.and as they're doing that they're.putting on restrictions or they're.putting in new rules and so we're having.to comply with a lot of local ordinances.and you know the typical one or the one.that's you know becoming sort of the.standard now is mask-wearing we mandated.early on very early in the process we we.acquired a bunch of n95 masks and had.been requiring our team to wear them so.we already and will continue to do that.so that is meeting most of the city.requirements there is some additional.requirements on spacing inside of the.facility so we've actually just rolled.out a program that has you know social.distancing Marcos throughout the.facility some are requiring traffic lane.so you can only go in one way come out.the other all of that has been.incorporated where we're required to but.most part we're trying to keep a.standard so you're familiar with what.the process is so if you fly through a.signature on one end when you land in.another one it'll look the same and feel.the same and of course we're as our.employees come to work every day a new.requirement for them they're getting.health check so they go through a.questionnaire there are temperatures.checked and if they default on any of.those questions we put them into an area.where they can do some telemedicine and.they take the outcome and we honor and.let them go home if they need to to to.quarantine office so we're taking very.proactive actions with our team we've.been very lucky we've we've had very few.employees less than 10 out of 4,500.total globally that have had the virus.so we've been very very fortunate that.we've been able to keep the virus out of.our operation and that's you know a.testament to all of our team but.certainly some of the practices that we.put in place early on and we'll continue.to do that and make sure that we're.looking after the health and safety of.not only our team but then our customers.ultimately okay great thank you Tony so.and to me that that really illustrates.what did what it means to be in the.current environment where we're.achieving aviation safety and public.health at the same time and and.significant commitments are really.required from both of those objectives.yeah Bruce good can I make a quick.comment oh yeah.yeah I was just gonna add a different.perspective love what Jolin and Tony had.to say but there's also opportunity.right now so just a couple nights ago I.was out doing night training and.landings and I took a smaller plane a.bonanza up to Kansas City International.where Lee do I go up there the traffic.is so light it's a great opportunity to.go to some of these busier places and.get familiar and do training and I was a.Kansas international there was myself in.a 172 the traffic pattern at Kansas City.International and so there's.opportunities out there to do training.for GA pilots at some of these busy.places get familiar you know the.complete the tower controller thanked me.up there saying I think they're a little.bored for coming in and doing some work.at the airport so for all the GA pilots.that's a great time to get out and do.some training at some of these points I.think that's a great great point Ron.I've heard similar anecdotes and despite.the change on the surface I don't think.we've seen any significant increase I.just checked this morning on on runway.incursions and certainly traffic is down.but but this may to the previous May.they've dropped from 150 to 150 to 258.in the month of May and so there isn't.really any indicator at this time I.think as we look at the data we're.monitoring that and data is essential.but but we're monitoring that and folks.do seem to be managing that change well.um.I'd like to talk to Aaron and Ron a.little bit about aircraft maintenance.really shift a little bit and recognize.that a safe flight starts with a safe.aircraft.what are your organization's doing to.help operators ensure that aircraft.returning to service our air worthy.especially for aircraft that have been.parked for extended periods of time and.you know there's a little bit of.discussion about this topic in the first.panel and how how important it is Dan.talked about D winterizing and and that.being a new phenomena in much of the.country where they never experienced a.winter before so what are you seeing and.what are you all doing in terms of.aircraft safety and maintenance Aaron.how about we start with you and then.Ronald shifts it over to you the vast.the vast majority of our customers that.we've seen even if they have not flown.for 60 days they are keeping the.aircraft ready to fly at any time so.they understand the engine policies of.running the engines every 30 days and.they're following those procedures and.in fact many of our customers are you.know to also keep the pilots current or.are doing some even if it's just around.the the airport to keep the aircraft.exercise and they're doing that our own.flight department is exercising each one.of our aircraft and our managed aircraft.at least once a month of whether they're.flying or not and and so I think our our.industry lease on the business aviation.segment I think they're they're well.situated to start flying and you know.we've we have thirty avionics facilities.we have eighteen engine rapid response.teams around the country I think I told.them yesterday and I think there is one.aircraft that has been for sale for four.months that had you know the flight.department had been let go and they.hadn't exercised the aircraft and it's.been in one of our facilities today but.that's by far the exception I think the.majority of our industry.I would say 99% understand how they keep.the aircraft air worthy we've seen some.more eighty onyx teams they've been.asked to maybe work some intermittent.squawks some of the challenging things.that have you know been on the aircraft.because the aircraft is down but I would.say overall I think our our industry is.is poised to start flying safely.tomorrow because you know that they did.not want to have that aircraft flight.department didn't want to be asked by.the owner to fly tomorrow and not have.it available so and I think that would.not be the message they want to give the.owner so I think they've done a great.job of doing that and like I said of all.the aircraft and all the sites we have.we see very very few that are just.parked and fans and and not adequately.maintained how are you supporting your.customers as they return their aircraft.to the air sure sure thanks Bruce for.the question yeah I you know I agree.with Erin for the for the larger.aircraft for the companies with flight.departments they're professionals.they're maintained well really no risk.there you know of course we get down the.small airplanes the single pilot.airplanes maybe a jet or turboprops or.Pistons sometimes they don't have a.maintenance department the owner is the.is the chief pilot and the chief.maintainer and so for those customers.we've been doing a lot of webinars and.information sharing we've got our.product support teams with our you know.our hot lines with our our engineers and.our technical experts fielding calls.about if um flown for 60 days you know.we recommend you take a look at this you.take a look at this to check this out if.you need help we're here for you so.we're proactively kind of pushing.information out to those customers who.are who you know are ready to return to.flight to make sure they're ready to go.of course you know we're here to take.care of them if they need it and then.we're you feeling a lot of calls also.from the same customers about about.cleaning their airplanes and the köppen.19 and we're making sure they get the.right technical information but they.don't damage their aircraft or as you.discussed earlier in the.sample with the alcohol you know induce.some other problem in the airplane but.like with good intentions ended up in a.bad result so we're trying to train up.those customers on those types of things.and return to flight all right thank you.Joel or Tony you want to add anything to.that topic all right.just sort of staying in the maintenance.world just if I could ask a follow-on.just a Ron you mentioned you know in as.a pilot it's a great time to actually.get up and and get some experience that.you wouldn't normally get because you.get you can have a lot of support.infrastructure with nobody else up there.and a lot of the other risks are down.similarly in the maintenance world if.I've got an aircraft and I'm not flying.it now's a great time as I may be put in.I look at a filter system I know you've.worked on you've put guidance in place.both of you have provided information to.help customers how do I keep my airplane.clean how do i filter the air what sort.of things can I do are you seeing people.invest their money in their aircraft in.upgrading either for public health or.safety seatbelt upgrades or anything.else at an unusual rate well I could.take it first we haven't seen a big.upturn and people upgrading for health.reasons they're asking lots of questions.about cleaning they're asking lots of.questions about the current air cycle.machines on board a citation what kind.of cleaning filter system it has there.are some companies out there advertising.some special filtering and things but we.haven't seen a huge number of of takes.on that it'll be interesting interesting.to see where the industry goes it's more.around cleaning distancing masks and.what's the what's the current.circulation system what's it clean and.how efficient is it Aaron do you see.anything in your customer base yeah I.think I'm the large ultra large aircraft.there are a lot of questions.leading to the I think there's a system.ACA icon ionization system I think I.think we have anywhere from 20 or so.that we've installed to date we have.another earth or at least that have.signed agreements and I think we're.ordering forty more systems in most.cases some of those large aircraft I.need two of the big units in so it's not.a huge amount at the same time tells you.there's around thirty forty customers.that are opting to put the system now so.I think it's it's the biggest thing it.would be we're trying to make sure that.when the aircraft come in that they're.clean so we actually live a fogging.system that we use so this with a.specific spray that the EPA is approved.we cover the cockpit with a plastic and.then you spray everything and and that's.just to make sure our teams the aircraft.don't doesn't come in with the violence.and then before they leave we do the.same thing to the aircraft to make sure.that we can deliver to the customer a.virus for your aircraft because you know.we may have an aircraft where thirty.forty fifty people are more have been.touching it and again we're very similar.to tell me I think we've had five cases.out of twenty four hundred so don't have.a significant amount but we want to make.sure the owners understand that they're.gonna receive a craft that has virus.free ones.when it comes back from alright great so.I think that the the attention to that.clean aircraft is a great transition to.sort of another question and Tony you.are already talked about the impact to.your workforce but just you know as we.really do across all of our industry.we're committed to the safety of our.employees you know we've got the.challenges of the CDC guidelines and how.we implement them in in their normal.procedures and how we conduct our.business so I'm curious if you could.talk about how your organization's are.evolving your processes as a result of.of Kovan nineteen and are you seeing.anything in those changes.that you think might become permanent.I'll start with you and I noted in your.opening description of the change you.did shut down the production line for a.period of time as you looked at you know.how could you continue the production in.light of the CDC guidelines and that can.you talk a little bit more about that.and what other changes you've made sure.sure absolutely so you know it's a it's.a affected every aspect of our business.and we really started with a Kovach task.force or team you know folks that we.grabbed from different disciplines and.put them together on a team to help us.figure this out and we had to look.everything from production maintenance.to even how do you deliver an airplane.it's the customers coming here from.Brazil.you know travel restrictions and.receptivity and so we've changed a lot.of those processes from top to bottom.and starting the factory we had to look.at everything from how do how can we.space out can we get work separated if.possible the Thule allows can we can we.stagger shift times can we stagger break.times and break rooms and I'm sure.everybody's companies are doing similar.things we had to think that top to.bottom you know but it might come down.to you can't spread out if you're.installing an interior in a in a tube of.an airplane you might have three or four.people in there and so now you're.looking at PPE and cleaning it and so.all that stuff has been looked at and.top to bottom and all that's going to.remain a place in we're constantly.altering it as we learn more about how.the world's changing how the disease is.transmitted and adjusting it every day.every day when you come to work you have.to go through a screening process here.visitors or employees to verify you.haven't come in contact with somebody.you don't feel sick you know and that.gives everybody a little more comfort in.that we're trying to do everything.possible to protect the safety of our.employees in our customer and so those.processes will mean in place you know.for the foreseeable future until we get.past this or NSL them may just become.the new process if we decide that's a.better process.your way of doing it with me just.adopted them I know for us we are.dealing with similar towns challenges.across our inspector workforce and and.really adapted through you know.initially a lot of let's say it was a.certificate management meeting which we.would have done picked to face you know.we now do it like we're doing this and.you have probably seen a change in how.often you'd see an inspector come by.either a manufacturing facility or or a.repair station facility and so we're.dealing with the same kinds of issues as.we figure out you know how what's our.personal protective equipment and as we.get out there we found the use of video.and communication technology to really.be more powerful I think than we.originally imagined in terms of what you.can accomplish even at a distance at.least if the purpose is inspection.obviously I think it's different if.you're if you're bending metal yeah yeah.yeah the office part was maybe the.easier part for us to solve and the.service the manufacturing the customer.interaction and all companies are.dealing with it so Aaron what do you see.Duncan very similar what Ron mentioned I.think the only thing I would couple.things I would add is you know we.high-risk individuals if they could work.from home we haven't worked from home so.we probably had an in or in some cases.week we used to have our sales team work.in pods where it was an airframe and.install the interior person paint person.all I was selling that product line.all set together and we just felt like.we couldn't without having about.doubling or tripling the office space we.couldn't create that social distance so.we we have been working from home so and.also there were there were a number of.our employees where all of a sudden they.had students at home or young.Elementary's to you know students that.that they needed to share.responsibilities with their stylist and.so we have a lot more people working on.alternative shifts now the kind of joke.every day seems like a Saturday because.there's it's everything so much more.spread.now than it was before and you know we.were real concerned early on we were.trying to do restrictions on customers.coming in but what we quickly found is.they didn't want to come in they wanted.to drop the aircraft off and get in the.rental car or in some cases we even flew.them back home because they they you.know they want to begin stay safe so.it's it's the industry I think has.worked well together in terms of our.customers and our companies - all have.the same thing keep our team members.safe and I think they appreciate that we.have those standards in place because.that way we're not put in the risk and.not being able to finish the aircraft.because we have you know the virus.within our facility so you know I you.know was quite the evolution as people.changed with the mask and do we need.mass and not need masks.we'll also had a lot of requests we.started we made our own mass for our.team members and their family members.then we started getting requests in the.community so we in some cases of the.prison sold their own masks that we did.the cutting.so I think we've cut 50,000 hours in the.last ten weeks and we it's really we.have a group of sellers from a couple of.large churches that are doing it but a.lot of the county jail the state prison.so their own in fact it was kind of.ironic they they were the County Jail is.sewn for the police department because.we also outfitted all the police fire.rescue in our communities with these.masks so it's been quite a community.effort we continue to do it for.hospitals so we were we've been doing.gowns again that we have the sores lined.up to do that so it's been a great.community effort that we've seen come.around to make sure our community stay.safe and those at our community that had.to work through this you know throughout.the time the Police Fire Rescue they.were safe as well so I think our.industry Center great job I'm doing that.not just in our community but thro thro.throughout our industry.that's that's a powerful parallel circly.the overall theme of this panel is that.that's that the safe light is dependent.upon a broad community on the ground.that supports the flight and so that's a.two powerful parallel I think Aaron in.terms of the public health is also.dependent that makes that happen Tony do.you want to add anything you were you.you addressed some of these effects in.terms of what signature seen earlier.yeah yeah I think overall I saw lights.are a little bit of the the last part of.the question which is what do I think is.going to become permanent some of the.things you know I know some of our.customers would hope that they get to.keep driving their vehicles on the ramp.and going straight up to their airplane.we would like for that to stay permanent.- I'm not sure it's going to be in every.airport but it is a luxury that customer.enjoys and it keeps them out of the.facilities some of the foodservice.things that we're doing differently how.we deliver you know products I don't.think people will see popcorn anytime.soon in our facilities some may be.really happy about that others may be.really mad and I'm gonna get a lot of.hate mail but we'll give you some.microwave popcorn and you can go the.other way one of the other things we're.doing is health test so I don't know if.that's gonna continue obviously once we.get into a vaccine program I think.that's gonna be sort of this temporary.stop but one of things we will do is.continue to offer cleaning services and.I think we'll continue to do an enhanced.cleaning which we do and have added to.our protocol I don't see that going away.in the future I think we'll be a lot.more cognizant as an operator and.continuing to provide a healthy.environment for not only our employees.but you know given our customers that.confidence so I think there's going to.be some permanent changes around how we.interact with the customer hopefully.we'll be able to take masks off soon.because it's you know you missed that.human connection and but in the meantime.we'll continue view those things can.keep everybody safe and hopefully get.over this soon all right well thank you.all for that discussion that those are.all the questions that I was going to.ask and stop Briana to come back.and see if we have any questions from.the audience thanks Bruce we do have a.few questions this one is for text Ron.what are the recommendations and.guidance for customers on the cleaning.and sanitizing of aircraft we've got.instructions for that with our technical.teams and our service support teams.about the types of cleaning supplies you.should use and how you should go about.doing that I'm not prepared to lay those.all out on the video conference today.but you can call our one call or any of.our service facilities we've got pretty.thorough instructions or prepared to.help you do it so any of those customers.just give us a call and we'll walk them.through that we published some of that.as well.great thank you Bruce this next question.is for you from Michael what are the.possibilities to transition to the.paperless way of doing business both.with the FAA and within the industry I'm.using some handwritten cards today so I.may not be the best illustration as I.mentioned earlier we've already taken.some pretty big strides forced by.circumstance to transition to a lot more.electronic based interaction in terms of.what the FAA does and how we're.conducting our business in safety.certification and an oversight so we.have been transitioning at least across.our organization to a paperless.environment and most of our workforce.since mid-march has been working.predominantly from their homes to.promote their safety and we've been able.to work in electronic signatures across.the board coordination and issuance of.policy certifications amendments all.sorts of things the example of the S far.came up earlier you know that that we we.as a large organization.developed coordinated and implemented.that that special regulation for coded.nineteen relief in certain circumstances.without moving a piece of paper we did.that in an electronic world so I I think.we've taken great strides and certainly.we're looking at that and identifying.what aspects of that can we keep that.help us do our business more efficiently.going forward.safety is gonna always be paramount so.we're gonna want to make sure that we're.not compromising our ability to to.actively audit or oversee or evaluate.something that needs to be overseen from.a safety perspective so we are looking.forward to as states reopen you know.haven't having some inspectors back out.on-site but we like I mentioned we've.been able to do some pretty great things.with this technology so that would be my.answer I don't know if any of the other.fellow panelists want to add anything.from their perspective I go out with a.compliment to your colleagues on the.airport's office it cares act and say.thank you for effective FAA and the.Congress for stepping up we have a.considerable amount of money ten billion.dollars for the airport community I.would note that the piece for targeted.the general aviation airports was.smaller than we would have liked and we.are continuing to advocate in Washington.for additional help to general aviation.airports and to the aviation ecosystem.that supports those airports one of the.questions on the previous panel was.where we sing the economic impact and I.would argue it's far and wide beyond.just the airport and everybody's been.impacted by this and I think we could.use more help from Congress and we're.arguing for that my point back to the.question was as part of the process for.getting an inordinately lied more.heavily on electronic submissions and.exchange of information and I hear from.our members the peep.about how that has eased the process.made it more seamless and and so my.compliments to FAA for moving forward in.the airport's office as it relates to.grants and I know we have a lot of.airports would like to see that continue.moving forward thanks Jill Brianna if I.could just squeeze one point in before.then absolutely so I apologize to the.panelists and the audience were safety.professionals we did we you may have.noticed aaron has plunked on the screen.the unfortunate news is they had a.lightning strike near him the good news.is he's safe the bad news is he's.completely offline so I just wanted to.update everybody on his whereabouts.ah Brianna do have any other questions.we do and now that we're down to.panelists you guys are gonna have to.pull this weight so this next question.is for everyone and it's a repeat.actually from the first panel and that.question is as a pilot what is the most.important thing I should consider when I.go flying this weekend well I would say.you need to go fly a Cessna or.Beechcraft that's what the most.important thing is the second most.important the earlier panel talked about.the need for the pilot to be ready are.you you know Kerensky doesn't equal.proficiency and so are you ready are you.training ready for the mission are you.prepared for it if not you know take.somebody with you.we talked Wilier about is your airplane.ready if you're ready in the airplanes.ready go fly sky awaits great time to go.training I'm optimistic on general.aviation that we can help lead a.recovery a return to work recovery in.the country by facilitating travel so.and we're gonna do that by getting out.there and flying and doing business and.doing work and doing leisure travel and.supports a lot of industries so I would.say go fly I hop in and just reassigns.what we talked about on the front end.Bruce and that is the rapidly changing.situation.at airports with regard to PTC.facilities and the hours for those.facilities with regard to some of the.services at some particularly smaller.airports and just the that the fact that.we have a lot of aircraft parked on.movement areas at a number of commercial.service airports we talked about that.and just the evolving health situation.with local requirements we've even had.as early as this morning the state of.Arizona and state of Oregon make some.changes with required with Matt as.particularly as it relates to masks.you've had individual jurisdiction.cities that will make those changes so.again just being educated on where it is.going and what the situation on the.ground is there and in the air getting.there I think is critical for any pilot.I think it's a it is a wonderful.opportunity to get some experience as.Ron has articulated and Joel and what.you're describing I thought about that.in my opening remarks in terms of yeah.get the experience but you know what.it's a good time to check your.experience because the expect you had.from before not be relevant today.because of the unique situations I think.that's good only other thing I would.like to add first picklists talked about.some of their pilot efficiency programs.and I just want to put a plug in for the.a wings program and encourage folks to.go to FAA safety data and take one of.the wings courses which is a great segue.because our next question from guy is.actually about the FAA wings program the.faa wings program is a great way to keep.safety at the forefront of GA pilots.mind do you see an increase in the use.of programs like wings to help promote.safety in periods like this I actually.don't have any information on the degree.of activity so I can't provide any.insight on that I don't know if any of.you across your programs and your.education programs whether you have.insight on that that's definitely.something we can get back to after the.fact though yeah and another I would say.for all the folks watching move that.needle for us now so thanks Brianna.the problem this question is from Ann.what will the long-term effects of the.decrease in fuel sales have on our.airport infrastructure that's a great.question I think speaks to the evolving.nature of how we've you know financed.the system how we've operated the system.I think what has become clear over the.last hundred days is some of the.expectations and assumptions that we had.on how it is we operate the system how.it is that we finance the system how it.is that we invest and build the system.moving forward are probably going to.require a constant evaluation some of.the issues around that are tricky and.difficult to get your arms around but I.think out of unprecedented situations.like we have today is an opportunity to.have more conversations about how it is.that we finance the system and Airport.improvements and air traffic control.improvements moving forward it's a.changed world and I think there are.challenges before us but also.opportunities I think to again have some.grown-up conversations about how it is.we move forward factoring in fuel sales.factoring in some of the other financing.mechanisms those are always tough but I.think an opportunity to have some of.those discussions I mean I'll just add.you know we've had some great.conversations with our Airport partners.you know we provide a lot of fuel farms.across the network certainly our own and.in many cases we are the fuel farm at.the airport we intend to obviously.continue to invest in those but to you.know the airport is also appreciative of.that as a revenue source and a revenue.stream for them so they've been working.with us quite closely on figuring out.how we mitigate those but continue to.make sure that we're making safety.improvements fortunately at this point.you know some of the things we can defer.is the expansion of these fuel farms.oftentimes you know we're required to me.maintain days in inventory well with.volume down so we can shift those.dollars that we're going to use to.expand fuel farms and put it into other.things protection system.and unreality at those dollars so I can.tell you all of the airports that we've.been working with have been absolutely.fantastic and sort of figuring out how.we continue to make sure the.infrastructure is robust and available.and doing it through ways that we can.continue the capital inputs and you know.and continue to spend money to support.that infrastructure that is so critical.and I don't foresee any issues at this.point and you know certainly as we're.seeing volume coming back it's still.it's it's sufficient to be able to keep.the infrastructure and I don't foresee.any sort of significant impact.infrastructure in the future on the fuel.side great and this next question is for.signature have you seen an uptick in new.avionics a BSB installation or.preventative maintenance so the first.part yes we've seen people bringing in.their airplanes earlier relative to some.events and so effectively burning some.green time on planes and taking.advantage of you know the the reduced.demand for flying and as a result of.that they brought the aircraft in and so.continue to do that we're also seeing.airplanes that are being parked and so.they have a fleet of 20 aircraft -.flying - and they're putting those.aircraft into long-term storage and so.you know we've seen some different.maintenance activities we don't usually.or work doing a lot of long-term storage.we are now in the long-term storage of.airplanes and what those require and.have been you know doing that where we.can to support our flying partners I'm.sure Ron has some significant input on.this as well because he's that's a lot.more ADSP upgrades than I did well.regarding the ATSB.you know most people got that taken care.of last year I know there was a small.percentage that didn't and they may.choose never to although there are a few.a TSP upgrade still occurring during.this downturn I would say.you know the last 60 days because we.were going full out and then we just.stopped with the economic uncertainty we.haven't seen a lot of requests for major.mods I think people are coming in hey.I'm gonna be down can you take care of.these few things a couple squawks an.annual whatever that we see a lot of.that but we don't see I want a G 5,000.upgrade right now because they're.uncertain kind of where the economy is.going and I don't see a lot of major.mods it's too bad air and drum dropped.off you might add more to that but.that's kind of what we're seeing is a.lot of routine maintenance and small.stuff and people are deferring the big.stuff until they kind of see where the.economy's going great that's all I have.thank you everyone for participating.we're gonna see if the administrator is.still with us to offer some closing.comments I am here and thanks Brianna.and thanks to everyone for your.participation and really some great.discussion great candid discussion a lot.of interesting and very important topics.covered over the last couple of hours.about your your operational and business.experiences associated with you know the.buck Ovid 19 era that we're in and you.know we'll definitely continue this.dialogue I think we need to invite Erin.back to our next event you know we look.forward to to hearing his continued.perspective and I think it's really.important that we'll continue to have.this kind of dialogue and collaboration.as we continue to navigate through.through this uncharted territory I'll.just say what I said at the beginning.that GA is the lifeblood of our.incredibly flexible and responsive.aerospace train.rotation system it's got unique.challenges punctuated by shifting demand.as as all of you had pointed out and the.extreme variety and diversity of.operations and we at the FAA are.committed to working with the industry.to ensure its health and vitality and.this time of fast change and new risks.and you know we're very fortunate in the.United States to have the safest most.diverse the most dynamic and the most.innovative aerospace system in the world.and our work in collaboration meetings.like this is absolutely foundational and.critical to us making real and lasting.progress in making this important sector.is beneficial for the American public.and the economy as it can possibly be.and we at the agency stand ready to help.you in any way that we can so that we.can remain true to our safety mandate on.the two panels first of all thanks to.Dan and Bruce for doing an outstanding.job moderating our two panels thank you.so much and thanks to mark Jack David.and Jalen on the first panel you know I.thought the first panel the lot of.parallel and a very similar topics to.what we talked about with respect to of.the airline industry on our town hall.with the airline's last month.you know uncertainty and.unpredictability is is something that's.a challenge in a safe stable system you.know although we are very diverse you.know we want to be predictable and we.want to be we want to keep you know a.stable system that where everybody knows.what's going on and everybody's.qualified and and ready to fly and our.airplanes are maintained and uncertainty.is not a good thing psychologically and.you know mark talked about rusty pilots.you know getting out there to fly and.the amount of activity that AOPA has on.its website going right now and and.certainly some of the mitigations that.we have put in place with having to.extend deadlines and and currencies has.important to that I did think that was.in chewing on the first panel the.interest has remained high and in in.general aviation and that there seems to.be a longer-term view about growth which.i think is something that we really need.to to take into account although we're.going through a disruption and some.uncertainty right now I think the future.is very bright and there's going to be a.lot of opportunity for for young people.and for a new generation of aerospace.professionals to come into the industry.on the second panel again Ron Tony Aaron.and Joel just really appreciate the.dialogue you know talked a lot about the.the opportunities as well.workforce issues again some short-term.issues but the future is bright there's.a lot of opportunity I'll actually be.doing a session with Embry Riddle.tomorrow night talking about that exact.coin that even though there's a bit of.uncertainty right now there's still a.lot of opportunity in our industry and.and then Joel's comment about you know.know before you go you know that there's.a little bit of unpredictability about.what's what you're gonna face when you.arrive at the at your destination these.days with quarantines and and the public.health situation so the more you can do.to make sure that you're prepared is.always a good thing in aviation but even.more critical now so you know again just.to close you know I told the airline.sector during the town there Town Hall.there's a lot of work to do but we can.all take great pride in how high we have.the bar for aviation safety with this.group of leaders and all of our.stakeholders in the industry you know.the bar is only going to get higher even.as we navigate these unprecedented.challenges and if we work together we.can overcome any obstacle we also need.to remember that there's no absolute.when it comes to safety it's really a.journey it's not a you never get to your.destination you're continually trying to.improve and our government industry.collaboration has been.foundational to achieving the level of.safety that we enjoy today and that's.got to continue despite of the.challenges that we currently face so.again thanks everyone for joining us.stay safe stay healthy the best to you.and and all of your your members and.your stakeholders and thanks again for.participating we look forward to to.being together again soon thank you.you.

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Wing recently became the 1st drone delivery service to get FAA approval. Did Alphabet (parent company) have to just fill out a form or was the process difficult?

Wing recently became the 1st drone delivery service to get FAA approval. Did Alphabet (parent company) have to just fill out a form or was the process difficult? The basic requirements for certification is described in Wing’s blog post: Wing becomes first certified Air Carrier for drones in the US Most importantly, FAA certification required us to submit evidence that our operations are safe. These submissions included data showing that a delivery by Wing carries a lower risk to pedestrians than the same trip made by car. Our drones have flown over 70,000 test flights, and more than 3,000 deliveries to doorsteps, driveways and backyards of our customers in Australia.

Do military members have to pay any fee for leave or fiancee forms?

First off there are no fees for leaves or requests for leave in any branch of the United States military. Second there is no such thing as a fiancée form in the U.S. military. There is however a form for applying for a fiancée visa (K-1 Visa)that is available from the Immigration and Customs Service (Fiancé(e) Visas ) which would be processed by the U.S. State Department at a U.S. Consulate or Embassy overseas. However these fiancée visas are for foreigners wishing to enter the United States for the purpose of marriage and are valid for 90 days. They have nothing to do with the military and are Continue Reading

How can I fill out Google's intern host matching form to optimize my chances of receiving a match?

I was selected for a summer internship 2016. I tried to be very open while filling the preference form: I choose many products as my favorite products and I said I'm open about the team I want to join. I even was very open in the location and start date to get host matching interviews (I negotiated the start date in the interview until both me and my host were happy.) You could ask your recruiter to review your form (there are very cool and could help you a lot since they have a bigger experience). Do a search on the potential team. Before the interviews, try to find smart question that you are Continue Reading

How do I fill out the form of DU CIC? I couldn't find the link to fill out the form.

Just register on the admission portal and during registration you will get an option for the entrance based course. Just register there. There is no separate form for DU CIC.

How do you know if you need to fill out a 1099 form?

It can also be that he used the wrong form and will still be deducting taxes as he should be. Using the wrong form and doing the right thing isnt exactly a federal offense

How can I make it easier for users to fill out a form on mobile apps?

Make it fast. Ask them as few questions as possible (don't collect unnecessary information) and pre-populate as many fields as possible. Don't ask offputting questions where the respondent might have to enter sensitive personal information. If some users see you collecting sensitive information, they might not be ready to share that with you yet based on what you are offering, and they will think twice about completing the form.

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