>> Dr. Jennifer Seidel, Obstetrics.and Gynecology, Kaiser Permanente:.- I think people should come to Kaiser.for their maternity care.because I think we provide.the best maternity care hands down..(soft piano music).When it comes to prenatal care,.I think first and foremost.patients are looking.for someone that they connect with,.that they want to share.such an intimate time with,.and then past that, they're.looking for something.that's convenient, that.meets them where they're at,.and that's comprehensive.and individualized..>> Dr. Antigone Parrish, Obstetrics.and Gynecology, Kaiser Permanente:.- What is key about Kaiser.is you can actually pick.what type of provider you want,.whether you want to be seen.by a nurse practitioner,.or a nurse midwife, or an obstetrician,.or a physician assistant,.you can make that initial selection.and then develop a.relationship with that person..>> Ryan Moore, Member, Kaiser Permanente:.- Everybody's really familiar with you,.and kind and warm, and you know,.it just seems like they know you..>> Caitlin Moore, Member, Kaiser Permanente:.- And they're just excited too, like,.that's kind of what.surprised me a lot of like.\"You do this every day.but you're just so excited.\"for everybody,\" and that.was really nice to have,.just that energy..>> Dr. Jennifer Seidel, Obstetrics.and Gynecology, Kaiser Permanente: .- We also provide three.different hospitals.that patients can deliver at.in different geographic regions.to make it a little bit.more convenient for them,.and then we provide choice in the way.that they can communicate with us..Not only will we see patients in person,.but we can also make video visits.so they can actually see their provider.while talking to them.through the computer,.or they can do telephone visits,.or in person visits as well..>> Ryan Moore, Member, Kaiser Permanente:.- Anytime I sent questions.or anything like that,.they were really quick to respond.so I didn't have to call.and necessarily wait on hold.or set another appointment, I.could get quick communication..>> Michelle Parry, MA, Member, .Kaiser Permanente:.- Dr. Seidel told me to.look up the website that,.the KP maternity website,.which was awesome,.because then you get to read everything.and see how big he is, and that.really helped out a lot too..>> Dr. Antigone Parrish, Obstetrics.and Gynecology, Kaiser Permanente:.- Because we have our.computerized medical record.and we are a system that has.primary care and specialists.as well as mental health.providers, dieticians,.we can help a woman optimize her health.before she even makes that choice.when she first wants to get pregnant..>> Dr. Morgan Swank, Maternal Fetal.Medicine, Kaiser Permanente:.- So I think Kaiser has a great model..Really, it's a team approach..So we have our OBs, we have our NICU docs,.we have any subspecialist.that we would need to involve.for either mom or baby, and then us,.the perinatologists, and.because we're one big system.it's really easy to work as a team..I mean, I can send a.patient's chart with one click.to any of those subspecialists.and get feedback,.whether it's an inpatient.consultation I need.or just some kind of.curbside recommendations..The whole concept of two.heads are better than one,.sometimes in high-risk obstetrics,.maybe that's five or six.heads are better than one..>> Dr. Jennifer Seidel, Obstetrics.and Gynecology, Kaiser Permanente:.- Things like anxiety and depression.are often things that patients.don't want to admit to.or talk about, and.providers are often scared.to talk about, but here at Kaiser we feel.that attention to the entire patient,.which includes their mental well-being,.is really important..>> Lindsay Ryan-Buck, Member, .Kaiser Permanente:.- I might not even know.that I have postpartum,.or I don't know that I'm depressed,.or not doing well, and so then.with them checking in on me.I might have found out, you know,.I needed help or something..I didn't, luckily, but.it was nice to have them.checking in on me to make sure.that I didn't need further care..>> Dr. Antigone Parrish, Obstetrics.and Gynecology, Kaiser Permanente:.- Our Kaiser C-section rates.are lower than Colorado.and national levels..One of the reasons why I think we're able.to keep our C-section rates so low.is that we are in the hospital 24/7,.there are always two Kaiser.physicians in the hospital.focusing on our pregnant.and delivering patients..>> Julie Donahue, Nurse Practitioner, .Kaiser Permanente:.- When moms go home from the hospital,.a nurse practitioner or a.midwife comes to their home.within a day or so of discharge,.and it's basically, I always say,.it's like an office visit at your home..We come with a scale and.all the tools we would need.to take care of mom and baby in the home..>> Ryan Moore, Member, Kaiser Permanente:.- I thought the nurse who visited the home.was very helpful, and.it was very informal,.and then later, she texted with me,.she checked in with me another day.to see how a certain.issue we had talked about.was progressing, and so that felt too.like somebody was concerned.and they weren't going.to just give me the.information and disappear,.there was followup..>> Julie Donahue, Nurse Practitioner, .Kaiser Permanente:.- All the nurse practitioners and midwives.that do the home visits are.certified lactation consultants,.or internationally board.certified lactation consultants,.and so collectively we have.years and years of experience.to help moms and babies be.successful at breastfeeding..>> Caitlin Moore, Member, Kaiser Permanente:.- I struggled a lot with breastfeeding.in the very beginning, to the.point where I was just like.crying for like three days..When she came two days later to the house,.which was amazing, I.didn't even have to go.leave my house to go and.have the two day visit,.and you know, she just.kind of sat me down,.and was like, \"This is how you do it,.\"this is what you need to do,\".and by the time she left, I.was definitely not an expert,.but I felt far more capable,.and ever since then it's just.gotten easier and easier..>> Julie Donahue, Nurse Practitioner, .Kaiser Permanente:.- In Colorado at Kaiser,.at six months of age,.50% of our babies are still.exclusively breastfed,.whereas in the state of Colorado,.that rate is only 25%, so.our moms really benefit.from the expertise we have at home..>> Dr. Antigone Parrish, Obstetrics.and Gynecology, Kaiser Permanente:.- This is not a job that you just show up.and do your work and go home..This is something where we really.invest our hearts in every day..What I hope for my.patients is that they feel.like I am their sister..That is the level of care.that they feel from us,.and that's why we do what we do..>> Lindsay Ryan-Buck, Member, .Kaiser Permanente:.- Say hi, Sylvia Grace..(laughing).That's the best thing.that came out, actually..>> Caitlin Moore, Member, Kaiser Permanente:.- I loved the day, the delivery day,.and it was just,.everything about that day,.it was just wonderful and I probably.wouldn't have changed.anything about it at all..I would actually might even do it again..(soft piano music).