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okay good morning we might start thismorning's moment law school tax clinicfirst public information session so I'dlike to start by acknowledging that wemeet today on the traditional lands ofthe Wurundjeri people of the Kulinnation we pay our respects to theirelders past and presentand I'd also like to note as you can seethis morning's presentation is beingreported and the Q&A session after willalso be recorded so if you don't want tobe on camera please do let one of ourstaff know my name is associateprofessor Senator Joe Garagiola andtogether with during Panetta and KateFisher Dougherty I'm one of theorganizers of the Melbourne Law Schooltax clinic which we're setting off thisyear and the tax clinic is being set upunder a government funded national taxclinic trial and we will be providingassistance to unrepresented taxpayers toassist them in their tax matters so thelaw school students will be the peopleproviding the advice but of course theywill do this under supervision andthey'll be supervised by a full timeclinic supervisor as well as a number ofvolunteer tax professionals so the taxclinic will be running in the secondhalf of the year from August to Octoberand we'll be seeing individual clientsand assisting individual clients at thattime so if you are interested in the taxclinic and think you'd may like to visitthe tax clinic in the second half ofthere please do sign up for to receivefurther information about the clinic asyou may be aware when you signed up thismorning's information session is on thetaxpayer rights and obligations and alsothe support available to you from theAustralian Tax Office we have twofurther sessions organized as well onthe gig economy and also on investmentincome and expenses so this morningwe're fortunate to have two senior taxprofessionals volunteer to presenton this topic our first presenter isSean cartoon from hitch WL abs worthlawyers Sean has extensive experience incorporate International and employmenttaxes and he's also been involved inmany tax audits and disputes and he'slitigated significant tax cases in theAustralian courts our second presenterthis morning is Cameron Gant he is theexecutive director of the review anddispute resolution area of theAustralian Tax Office and Cameron iscurrently responsible for disputes inrelation to individuals and he leads thedispute assist project which he will betalking about today so please join me inwelcoming our two presenters I thinkwe'll start with Sean and then Cameronwill speakthanks very much Sunita a lively ifalbeit slightly cynical audience perhapsthis morning I say already that's greatif you have any difficult questionsthrow them my way if you have any verydifficult ones please save them forCameron in the second half of thepresentation all right so this todaythis is just a bit of a warm-up to whatwill be the main show which is the MLStax clinic in August and September sowe'll be covering a few areas today andthank you very much for making time onyour Saturday morning to come out andand listen to us and we hope that wegive you some new information that youfind helpful so what we're going to becovering today a couple of slides onjust the basics of tax to get us allwarmed up who needs to lodge a taxreturn and how to do so what to do ifyou disagree with the ATO how you canrespond if liable for penalties andinterests and various support programsand initiatives offered to taxpayers andI think the the the overriding messageand theme of of today's session is thatif you are worried about something andyou do think thatyou're in a bit of a pickle then thenthe message is to not just sit on your1backside and do nothing but to get out1there and actually go and discuss it1with the ATO and I know some of you1might be cynical about that and and that1might be from past experiences but as1Cameron will will mention the ATO has a1number of fairly new initiatives that1are that are aimed at assisting tax1payers and the overriding message is if1you think you're in a in a pickle you're1going to be much better off if you1proactively go out there and discuss it1with the tax office and you will get1much better treatment if you have done1that rather than if you're just sitting1there waiting for the tax office to1potentially audit you and and come after1you1in an ordered context so I think that's1that's the message and and with the mls1tax clinic that's one of the activities1that will be will be doing with with tax1payers that come forward for that clinic1so if you need assistance you've been1receiving that nasty letters from the1tax office you don't know quite what1they mean then you can bring those1letters to us at the clinic and we'll1help you understand what they mean and1we'll set out a plan for you to take1steps to ultimately work your way1through them methodically to get1yourself out of the situation that1you're in1so the basic some of the basics of tax1so the ATO collects income tax each1financial year we all know that so1that's one July to 30 June the magic1formula in tax taxable income equals1assessable income minus allowable1deductions so you're not going to have a1tax problem unless you've at least made1some money from doing something unless1you're just lodging tax returns for no1reason which we assume that wouldn't be1the ordinary case but you have to be1doing something and making some form of1assessable income to potentially have a1tax problem1that's the one side of the equation and1then against your assessable income1you're allowed to reduce that by an by1generally the costs that you're1incurring in generating that assessable1income and they're referred to as your1allowable deductions and then once you1apply the magic formula and you come up1with your taxable income for an income1year if you're an Australian resident1individual then you pay tax at your1marginal rate on an honor on a sliding1threshold and the first 18,200 of1taxable income you you wouldn't pay any1tax on that and then as you progress the1more the more taxable income you have in1an income year then hex you'll pay1progressively and then if you're if1you're lucky enough to be earning more1than one hundred and eighty thousand1dollars a year then you'll be paying1forty five percent tax on every dollar1over a hundred and eighty thousand plus1the two percent1Medicare levy on top of that so1assessable income consists of ordinary1income and and statutory income ordinary1income just some of the basic examples1their salary and wages interest business1sales not lottery prizes or not loans1and gifts if you have a family member1that's gifting you an amount for1whatever reason that that's not an1amount of assessable income and nor1would it be an allowable deduction to1the to the family member that's paying1the gift and then the best example of1statutory income is capital gains tax1which was introduced back in 1985 and1there's that's a specific regime that1that's that brings two tax amounts1amounts of capital if a relevant of1events happens so classic example is if1you owner and a piece of land and that1piece of land you've had it for a very1long time and that's a capital asset of1yours then when you sell that land1and you make a profit on this you'll1have to account for that under our1capital gains tax rules so deductions I1suspect that this is this is a very vast2area deductions and I suspect this an2area that that brings taxpayers into2into conflict with the ATO fairly2regularly at the individual level2because there's a bit of science around2claiming deductions and and I reckon a2number of people probably don't always2consider fully the the relevant tests2when they're including amounts in their2taxable in their um in their tax returns2and claiming deductions but here are the2tests you can claim a deduction for a2loss or out going to the extent that2it's incurred in gaining or producing2assessable income or necessarily2incurred and carrying on a business2however you can't claim the amount if2it's a loss or out going of a capital2nature or it's a private or domestic2expense or it's incurred in gaining2exempt income or it's specifically2excluded by a statutory provision this2is another hallmark of our tax system2which is that it's a self assessment2system you don't go to the tax office2and sit there with your books and get2the tax office to account for your2income and deductions and then agree on2an amount and then pay it that that's2that's perhaps the old way of doing but2we have a self assessment system where2everyone is individually responsible for2their own personal tax affairs and if2you're operating your business through a2company or a trust or a partnership then2you're then you'll be responsible for2your entity's tax affairs and your2entity lodging its tax return to account2for income and what what underpins this2self assessment system is is is2the principle of of honesty the tax2office can't possibly check every single2tax return that is lodged as2technology's improving and the ATO zabid2'ti to use various data matching and and2cross-checking sources increases2I think the ATO s level of2sophistication with checking tax returns2is definitely has definitely improved2and will continue to improve but2fundamentally it's up to you to be2honest when you lodge your tax return2and declare what your taxable income is2for the tax year and the ATO assumes the2starting point is that every one it has2been honest and everyone is being honest2in their dealings with the tax office2and the other the flip side of the2equation is that the ATO is armed by the2tax legislation with some fairly2powerful tools in the form of a penalty2and interest regime that can be brought2to bear on a tax payer that has not2complied with that principle to be2honest in their dealings and to and to2properly and correctly lodge their tax2return and we'll be discussing penalties2and interest a bit later and generally2there's a period of review so you Lodge2your tax return you're issued an2assessment by the tax office and then2there's a period of review in which the2ATO can if it chooses to send you a2letter and advise you that it would like2to ask you a few questions about that2about your tax return that you lodged2and that period of review doesn't last2forever2you're not forever exposed to to what2you may have put in your tax return for2most individuals and small business the2period of review is two years but that2can be four years for individuals with2more complex tax affairs and and larger2businesses so what tax registrations do2I need the critical one if you're an2individual is2a tax file number you don't have to have2a tax file number but if you don't then2whenever you go and work somewhere and2someone pays you an amount of salary in2wages they'll be required to withhold2tax at the at the highest marginal rate2so it's really not in your self-interest2to not get a tax file number and2register because if your employer will2say well if you don't you don't give me2your TFN fine you don't have to you2don't even have to have one but I have2to withhold at forty seven percent from3from any payments that I make to you and3the way that then works is that you as3the individual will get a credit in your3in your tax return for the amount that3has been withheld by your employer and3you'll you you should be able to get a3refund of the difference if you if you3pass certain tests and and do actually3register and get a tax file number the3other common form of tax tax3registration is is an ABN if you're3carrying on a business there are rules3that require businesses that are3engaging other businesses or more making3payments to businesses to withhold tax3also at the highest marginal rate if a3business does not provide an ABN so it's3common if you're if you're actually3running a small business one of the tax3registrations that that you'll you'll3need in practice is to register for an3ABN who needs to lodge a tax return so3if any of the following applies and3we're we're assuming only Australian tax3residence here so the the situation is3more complicated if you're a if you're a3foreign tax resident or a temporary3resident but if you're an Australian tax3resident you need to lodge a tax return3if your taxable income exceeds the3tax-free threshold for the year so3eighteen thousand two hundred if tax3was deducted from any payments such as3wages so if you're in the PAYG3withholding system or if you wish to3claim any tax deductions you can't claim3any tax deductions unless you lot tax3return and include in that these3specific amounts and the basis for3claiming those amounts as tax deductions3so how do you lodge it you can lodge it3online paper form or through a3registered tax agent lodgement periods3so the income year ends on 30 June and3if you're an individual with simple tax3affairs and you don't have a tax agent3then you're required to lodge your tax3return by 31 October so that means that3for the income year ending 30 June 20193you'll be required to lodge your tax3return by 31 October to 2019 so what if3you do not Lodge well if you did not3lodge well Lodge now don't don't delay3just get out there and and lodge it and3attach a cover letter if you can when3you Lodge your tax return and and give3reasons for why it is late failure to3lodge penalties can apply yes yes that3is that is the case you can ask for a3mission of the penalties if there's a3good reason and I think that's that's3another hallmark of the tax system with3penalties and with interests if you are3genuine in your attempt to approach the3tax office and resolve an issue that you3have with them then you can generally3expect fairly good treatment when it3comes to remitting penalties and an3interest on the amounts that you've been3on your tax toward fall so your tax3return what does it need to cover well3very basically it needs to cover the3things we've been at we've been talking3about today mainly income and and3deductions if you're an Australian3resident tax payer then you are taxed on3your world wide income so that that's3another key3principle of our tax system if your3Australian resident doesn't matter if3you've if you're earning some kind of3income in in in China Hong Kong London3all of your income needs to be included3in your Australian tax return and that3doesn't necessarily mean that you'll pay3double tax on that income because we3have a system of credits in our tax3system that that gives you a credit for3amounts of foreign tax that you've had3to pay as well so so just because you're3including your worldwide income and your3Australian tax return doesn't mean3you'll necessarily pay double tax you3need to declare you're entitled to the3tax-free threshold and any deductions or3losses so then what is an an assessment3so an assessment is the critical piece3of paper that the tax office will issue3to you after you've lodged a tax return3that will state on it the amount your4your tax liability for an income year4and this piece of paper this assessment4is is critical to your rights as a4taxpayer because once you're issued an4assessment it gives you certain rights4under our tax law - to deal with that4assessment if you consider it to be4excessive so an assessment might be4issued to you based on your own tax4return in which case you probably aren't4going to think it's excessive because4you prepared your own tax return but4there are circumstances where the ATO4has power to issue default assessments4if you're a taxpayer and you just4haven't lodged any tax returns and the4ATO has reason to believe that you have4tax taxable income in certain years the4ATO can just issue you assessments or4the ATO after after an order they can4amend your your assessment and impose a4higher tax liability on you so an4assessment is a very important document4because with an assessment you as a4taxpayer have4certain rights you have a number of4right principally the right to object4against that assessment if you think it4is excessive and the tax law gives you4that right and generally in in the you4know if you're if you're an individual4or small business you'll have two years4to object and so this is an example also4in an in an in the Melbourne law school4tax clinic context this is an example4where if you've received an assessment4from the tax office and you're not sure4why or you don't think it's correct for4some reason you think agios got it wrong4this is an example where you can bring4that assessment in to us at the tax4clinic in in August and September and we4can help you tell you what it means and4what your rights are and and how we4think you should best deal with that4assessment if you disagree you can4organise in-house facilitation and4Cameron will shortly speak about that4you can lodge in an objection and then4ultimately if your objection is4disallowed by the tax office because for4example you haven't managed to prove to4the tax office that the assessment is4excessive then ultimately you have a4further right if the assessment if your4objection is disallowed you have a4further right to then appeal the4disallowance of the objection to either4the the tribunal or to the federal court4but hopefully none of you ever are in4that position and hopefully you can work4things out with the tax office as part4of the the object the the assessment an4objection process so in house4facilitation I might throw to come and4quickly to just tell us about what4in-house facilitation is and4the points in time at which it can4become relevant to you as a taxpayer4hi everyone yeah I'm one of the4directors in the tax office that deals4with the disputes area so quite recently4probably even about last four or so4years ago we actually separately we4separated the processes of the audit and4the objections function so that there's4a totally independent area in the office4now that deals with the objections and4and we'll talk about the objections in4sort of more detail sort of shortly so4so it's almost like you lodge your tax4return you may then have an amended4assessment as a result of a review by4the by the office or an order by the4office or you may want to choose to to4amend your return and that that is a4separate area of the office that can4then deal with those disputes if you4like I'll talk about some of the4additional services that we've added to4the to that disputes function shortly4one of which is the in-house4facilitation service we thought we4talked about this one early because this4can happen at any stage where as a4number of the services I'll talk about4in a moment will be once you get into a4dispute once you're in that sort of4objections nice so for about probably4six years now we've had this service5called in-house facilitation and it is5basically the the National accredited5mediation service so so we have over a5hundred offices in the tax office that5have now gone through the National5Mediation accredited service and can5actually run what is akin to a mediation5for tax payers where one party is the5the tax group that you've been dealing5with that's been dealing with your issue5and and your the second party and5there's an independent person from the5tax office it's trained in mediation5that obviously understands all the5systems of the tax office and how the5the tax office works and runs through5this this mediation5process which widget which which brings5the parties together to talk about the5dispute and often the discussion about5the dispute is quite often a different5discussion about the actual issue the5tax issue it brings into play more more5relevant factors for the taxpayer such5as their personal circumstances their5ability to pay how they got into this5position in the first place and those5sorts of things and then the parties can5decide how best to try and resolve that5through the through the facilitator5guiding them through that that service5importantly the the mediator doesn't5decide the case so it's not like5conciliation arbitration these sorts of5matters this is where the mediator is5purely there to guide parties through a5process a national accredited process of5meet of a mediation to get the parties5together to to to explore options to to5think how best the dispute might be able5to be resolved and quite often those5disputes can get resolved on the day of5the oven5the important thing is though that the5parties still control the the process so5so whatever the tax team who's dealing5with your matter is and and the taxpayer5other are in charge of whatever5decisions they want to make the mediator5takes them through the process to guide5them to where they they in generating5options and thinking about all training5things getting getting behind the5dispute and seeing if there's something5in that that can actually help resolve5it and the good thing is it's a free5service and if the mediation doesn't5resolve the dispute all of your rights5so no matter what stage of the process5you do this it's almost like a timeout5if it doesn't resolve you just continue5along the process so you might then be5in the objection stage or you might be5at the appeal stage or thanks Cameron5so objecting against an assessment so if5you believe in an assessment is5excessive and that might be because you5think it was issued based on an5erroneous understanding of the facts or5the law then as a taxpayer you can lodge5an objection against against that5assessment and if you've come through an5audit and at the end of an audit the ATO5might issue it's it's some statement of5audit position to you and tell you that5it's it's going to be amending your5assessment to increase your tax5liability it might be that at that point5you haven't managed to convince the ATO5of of the the of your of your the5reasons why you think the ATO is5incorrect and quite commonly in my5experience that's because it all comes5down to the facts and it's probably5because you haven't convinced the ATO5because you haven't provided the ATO5with the necessary facts to convince5them so it might be that the ATO issues5and amended assessment to you after an5audit but that's because you perhaps5weren't very forthright in the audit5process in actually telling the ATO what5all the facts were and so the ATO can5issue you an amended assessment if based5on the fact that it has at a point in5time it considers that you that your tax5liability should be higher and the onus5is on is on you as the taxpayer to prove5that the assessment is excessive and5that usually takes quite a bit of work6once the taxpayers got themself in a6position where the ATO has formed an6embedded view on how a tax provision6operates to their facts so it might be6that you turn around and say well I6think the assessment is excessive6because either the the ATO misunderstood6the facts I may not have I may not have6done the work necessary to put forward6all of the relevant facts6or you might believe that the ATO6misunderstood the law and and that is6also quite common in tax because tax6laws are inherently very gray and6reasonable Minds can often take can6often and do take different views on how6the tax laws actually apply so it might6be that there's no dispute as to the6facts but the dispute is simply as to6how a particular tax law applies to6those facts and that and that can be a6perfectly valid reason to consider an6assessment to be excessive and to object6against that that assessment so your6notice of objection must be in writing6and it must include all the relevant6facts and circumstances and all of your6arguments and reasons as to why you6disagree with the assessment and all of6the supporting documentation so it this6is quite often the point where if you've6been if you've been batting along6without any representation any any any6legal representation and you've got6yourself into this position this is6quite often a point in time where6taxpayers decide to seek external legal6representation to help them with the6objection process and to basically6advise on the merits of whether whether6they think it's worthwhile for you as a6taxpayer to pursue your case and press6forward to see if you can have the the6assessment amended in your favor so6penalties and interest as I was saying6before the ATO has a has a big stick6that and and that's in the form of6penalties and interests so if if after6an audit in the ATO determines that the6ATO looks at the level of culpability in6the behavior of a taxpayer and then it6levies penalties based on what the ATO6perceives to be that level of of KOB6ability so6at a basic level if you've if you've6just taken a lack of reasonable care you6haven't taken reasonable care in your6tax affairs you can expect a 25% penalty6if you've been reckless in your tax6affairs you can expect a 50% penalty and6if you have demonstrated in an6intentional disregard of the law in your6tax affairs you can expect a 75% penalty6and then the ATO has a few little dials6to either further increase the penalties6by additional amounts or tone them down6a little bit as well so so that there's6a very extensive penalty regime and and6that's why it makes sense if you're a6taxpayer and you think you've got a6problem it makes sense for you to get on6the front foot and go and talk to the6ATO about us and be honest and and6forthright in your dealings because then6when it comes time for the ATO to6consider how this framework applies to6you chances are you'll get much better6treatment and you'll receive much better6level of remissions on these penalties6and interests if you took the first step6and you've been honest and forthright6yes we have a question6my disciple6okay so the the question from from the6gentleman at the back is is is an6attempt to go and talk to the tax office6and a deflection to go and talk to6someone else so I sound to me this is6this is a bureaucracy issue lack of lack6of accountability you're effectively6saying because you can't find someone to6help you out so that's not a question6for me that's for Cameron so but but6Cameron's going to be shortly telling6you all the different functions and and6services that the tax office is now6providing to taxpayers in just that6circumstance that that you mentioned and6I guess the message is if you're a bit6cynical about your past dealings with7the tax office give it another go but I7can imagine that would be very7frustrating as a taxpayer to not to be7pushed around in a large bureaucracy so7I guess the only other things to explain7how the difference between shortfall7interest and general interest so if the7ATO amends your assessments for prior7years and you have tax shortfalls in7Prior income years effectively what that7that's that's like you having had an7interest-free loan from the government7so there's there's what's called a7shortfall interest charge that is7imposed to basically for the government7to recover the the time value of money7that while you've had the money because7the the assessments word issued in those7prior income is the general interest7charge is more is more penal in nature7it's a higher rate and it's it's a daily7compounding rate and it applies to an7amount of an actual unpaid tax liability7so when you actually receive an7assessment with a date by which you have7to pay your tax liability every single7day that7tax liability remains unpaid the general7interest charge is accruing on your on7your tax liability compounding daily so7it's a it's a very penal mechanism7that's to encourage taxpayers to pay7their tax liability so what can you do7if you're charged with penalties and7interest well with penalties you can7separately object against the the notice7of penalty and you can explain all your7reasons as to why the level of7culpability that the ATO assessed on7that scale that I mentioned why the ATO7got it wrong and why the ATO should7remit the the penalties in your personal7circumstances and and again in in the7context of a tax dispute this is7probably the area where the ACO has the7most flexibility so if the ACO7determines as a matter of law that you7have a tax shortfall and you have a tax7liability in an income year then the ATO7generally does not have any discretion7to just say to you okay7don't worry you don't have to pay your7underlying tax we can talk about certain7very narrow circumstances of serious7hardship where the ATO might be able to7do that but in in the general course the7ATO can't just decide if it's determined7that you have a tax liability it can't7just write it off what it where the ATO7does have more discretion is on the7penalties and interest7so the ATO does have discretions7in the tax law to remit the penalties7and interest and it's just at its7complete discretion and there are a7number of practice statements out there7on the ATO website that tell tax payers7the framework within which the ATO will7remit penalties based on based on the7position that you ultimately managed to7persuade the ATO that you're in so how7the ATO can help you so now I'll hand7over to Cameron to run through the7various ATO programs and services7to help taxpayers that might find7themselves in a position where they've7either received an assessment that they7think is excessive or you haven't lodged7a tax return you don't know what to do7or you're not sure how to lodge a tax7return you're not sure whether a certain7amount should be included in as7assessable income you're not sure7whether you can claim an amount as a as7a tax deduction and so now Cameron will7talk through it through some of these7services and and what that all means7thanks thank you7we often hear this exact complaint about7tax payers getting the runaround and not7being able to get to the right people so7certainly my role here today if you want7to have a chat to me after this session7I'll be more than happy to - I've even7brought my business cards people can7ring me directly and get you on to the7right people that you know that you need7to get onto so in that sort of spirit we7also recognized a few years ago that we7are a big bureaucratic organization8we've got about 18 million clients and8about 18,000 staff and the system isn't8designed in that way to deal with all8you wants or some personal circumstances8and these sorts of things that Texas8might have so the first thing that we8did was said about putting together this8service called dispute assist and the8dispute assist service the dispute8assist service something we put together8to specifically support and represented8tax payers initially in the individual8space and now in the small business8market who were suffering from or8experiencing significant personal8circumstances in their lives and and the8existence of those personal8circumstances has led them to get into8issues we've not only paying tax on8lodging tax returns but also that8probably haven't been in a position to8be able to concentrate on their own just8I'm cashflow running their businesses8paying their bills all these sorts of8things and they and they need some sort8of help so so when I created this8service we actually had up to a hundred8staff put the hands up to the pro bono8do support work for taxpayers who were8in this sort of position so so they8would take the time out to spend an hour8or two to listen to the story what's8happened what got you into this position8in the first place and then say right8this is what it means these are all the8people we need to connect you with and8we'll stay supporting you right8throughout the process to be able to get8you to a to a point of resolution now I8think we've had over 250 tax payers now8that have been supported through this8service we've got over a hundred just be8dizzy all right8that's an acronym dag daj which is in8the office but but and and and it's8these sorts of services that have been8sort of put up that will also complement8and support existing services like the8tax thanks so we've gone from directly8supporting taxpayers to now supporting8those people supporting taxpayers as8well so it is very difficult even for8our own staff to know and navigate their8way around the tax office and all the8different areas and departments and8rules and regulations and practice8statements and these sorts of things so8the ability to have somebody internal8who can help and be able to go to places8like the taxi links and get hold of8people who they can then gain assistance8from and help is very important in doing8this the sorts of the sorts of things8that we concentrated on the sort of8circumstances we were concentrating our8mental health issues family or domestic8violence breakups suddenly almost so8disability when the fans or the things8that that meant that somebody's life8sort of went on how these and as a8result of that8the text office didn't know and then8started sending out assessments and then8all of a sudden bills would you and8payable wouldn't tax liability on8payable and people just know what to8sort of do and have that have the money8to go and get help and all these sorts8of things so this has been a really good8response I think from from the office in8this sense and the existence you know of8the tax clinics and these sorts of8services it's just going to be fantastic8for taxpayers who find themselves in8these sorts of circumstances and that8need help in in dealing with the tax8help service has been around for about840-plus years now so the amount of tax8in order to be eligible has gone up8since forty years ago I'm not sure what8it started at but it would have been a8lot less than sixty thousand so if your8income is around sixty thousand and and8you were in a contract or running a8business or a partnership jiae's etc on8the board there you can actually during8the July to October period and there's a8list on the website of all the places of8the chicken go to around around Victoria8and around Australia actually help tax9help in preparing and lodging your9return so if you've got what you think9might just be one or two simple sort of9issues but you just can't find9information I can't get on to someone in9the office to help you or anything like9that there's there's these tax help tax9help service that can that can continue9there and again all these things are9incorrect I think really really well9with the clinics and others that for9those that have got internet access and9are able to go on to the ATO website the9the website has has gone under in the9last four or five years significant9improvements and there's a lot of9information just a matter of knowing9where to go it is worth spending a bit9of time when you don't have a tax issue9just having a look at it so that when9you have got a tax issue you've got9you're sort of able to remember and9understand where where parts of the9what what on the website and what part9of the website might be able to help it9is split up into individuals and9businesses and not-for-profits and and9that so so there is quite a bit of9detail there there is a virtual9assistant called Alec and Alex is can9intuitive so so the longer the more9questions that Alex gets the greater the9databases that Alex has for questions9that have previously sort of being Roger9on the on the website there is a9business assistant program I also look9after the small business disputes in the9ATO now as well which has had a really9big focus in the last couple of years9about the importance of small business9the importance of people they employ the9importance of the small business9providing money for the families that9run those small businesses and there's9more recently being the Australian small9business family Enterprise Ombudsman's9office has set up a tax lawyer concierge9service and the repeal Charbonneau has9now set up a small business division9within that which will give you a 28-day9turnaround and if you're not represented9in the ATO is you'll have your you'll be9funded for representation so there's a9lot of government support now for small9businesses small businesses that get9into disputes to getting those disputes9resolved really quickly so people can9get on with their lives9taxpayers China came around in 1990 the9thing about this is probably this line9here the ATO has a presumption that9taxpayers are being honest and there is9the odd occasion when taxpayers aren't9but there is a presumption that9taxpayers are so so one of the most9important things in your dealing is ease9that there is an assumption that expires9are honest in their dealings we find9details to suggest otherwise and that9the ATO will help you get things right I9think is there's often a lot of cynicism9about the ATO and I think9quite rightly from people's experiences9with the a choke being a big government9bureaucracy but the services that we're9sort of talking about here that'll be9that have been up and running now for9good four or five years the feedback9that we get from the people that use9those services and also the people that9will now be accessing the clinic's is is9so positive because they who were9vulnerable they didn't know where to go9they didn't know how what the issue was9or have a good explanation of the issue9and there's a lot of people out there9now there's a there's a lot of services9and support available now for people to9be able to work and navigate their way9through disputes one thing that people9don't know and Shawn touched on was that9you can actually if you're in a position9where you're unable to pay your tax9liability you can actually ask our debt9area commissioner to actually release9you from from debt and that could be a9partial release or a full release of the9of the payment based on certain9circumstances now it's not something9that's just naturally given the tax10office is administered we've been10collecting the right amount of tax but10in circumstances were and on the on the10slide there there's examples of serious10hardship if the part of the tax10liability is then going to cause issues10being able to put food on the table10clothing medical supplies accommodation10education those sorts of things then you10can actually apply to have your tax10liability waived or released or partial10released there is also an ability to10have your tax liability or any10government liability waived by the10Department of Finance and that's a10process that is not known about tax10payers don't quite often use it and we10actually supported a taxpayer through10the disputer service not that long ago10and I dare say there might even be some10that come in the tax cases where all10other avenues have been exhausted10and and actually on the forum for the10department of violence it does actually10have to you have to detail all of those10avenues that have been exhausted and if10those avenues you can't exhausted on the10tax issues the last port of call might10be that you can ask for the department10for the finance minister to waive the10debt10there's also act of grace payments and10those sorts of things for certain10circumstances but they're sort of10starting too broad beyond on tax you can10also request a payment plan and this is10sort of similar to nobody sort of10understands that you can sort of walk10into your bank after twelve months10and ask for a review of you interest10rate it's a formal product that all the10banks have you can go in and ask for a10review10similarly here with with the tax you can10actually if you can't make your payment10now but you you can make your payment if10you had an extra six months or if you10had twelve months to pay then you can10also ask to be put into a payment plan10and of course that you have to come10often say you have to come to the court10of equity with clean hands you have to10get tax to date and you have to have all10your obligate of up to date and be10registered and on the system and all10those sorts of things and if you're in10that position and there are10circumstances in your life that means10that you're unable to make middle of the10dead but you don't want to go bankrupt10and you can actually pay but you just10need some extra time because there are10things that are going on in your life10then certainly entering into payment10plans quite often if the tax debts10around that sort of ten ten thousand10dollar mark and you're looking for two10years those sorts of things can quite10often very easily be put in place for10you we're in the business of helping10taxpayers in those circumstances to be10able to to make sure they can meet their10obligations the thing is though that10whilst those payment plans are in place10all other tax obligations still need to10be met so returns still need to be10lodged on time and whatever liabilities10get raised need to be sort of included10in the payment plans or or paid when10they're due and those sorts of things so10all right Thank You Shawn and Cameron10that was very useful information I'll10open it up to the floor if there are any10questions I'll just add to what Cameron10and Sean was saying before one of the10advantages of the tax clinic is that we10have a direct contact with the tax10office we have a local airs on officers10so if you are finding that you're not10getting anywhere in dealing with the tax10office one benefit of coming to the tax10clinic is we have that direct connection10as well so yes I got behind in the tax10returns and10and shot through and I didn't have any10community help from the tax office today10up there is three accounting Association10he wasn't registered with any events I10wouldn't it with you and the question I10felt either11so that was one the prisons in here I've11got an account but at the moment it's11not giving me the truth11these having medical problems and he11says he's putting my tax returns and ask11for an extension on a couple of others11yeah it's a bit hard to talk about11individual circumstances without knowing11the actual what's going on a lot of love11that does not make sense so you're right11the office would know if returns have11been lodged so so that that that's11something that probably needs to be11looked at again I'm quite happy to have11a chat after the session one-on-one and11there is the there is the tax11practitioners board that's it's been in11the ATO and and the tax practitioners11board is responsible for making sure11that all of the agents qualified11registered so that taxpayers have11confidence that they can go to tax11agents and but tax agents are not immune11to the rest of society they often suffer11mental health issues they often suffer11facing financial issues facing11bankruptcy and quite often their clients11sort of then get sort of left behind and11get left in a bit of a black home11they're not quite sure what to do so in11those circumstances certainly there are11there are things that can be done so I11have a chat to you about them a lot of11this detail will be on our on our11website I dare say there are phone11numbers that you can ring to get on to11people to to steer you in the right11direction but at the very least these11are these are classic examples of I11think what the clinic's will be able to11be able to support taxpayers to do so11yeah so in most circumstances certainly11rejecting about them most and how at117:47 Collins straight so it's down you11know all the new buildings down close to11the Marvel Stadium the Docklands area it11has moved down to 747 Collins Street we11have offices in many ponds dandy Knoll11and Box Hill as well11we are around so otherwise yeah the tax11clinic will be seeing clients August11September and October and will be11assisting individual clients and small11business during that time and you're11welcome to contact us before then if you11need urgent assistance we have set up a11referral system as well to assist11taxpayers before the tax clinic is up11and running in August so please join me11in thanking Sean and Cameron for the I11think very useful information that11they've provided to us this morning11thank you11[Applause]11you

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Nat 13471 FAQs

Here are the answers to some common confusions regarding Nat 13471. Let us know if you have any other requests.

Need help? Contact support

Do I need US EIN taxpayer ID to properly fill out a W8-BEN form?

Since I have asked this question, I believe that I should share the knowledge I have managed to collect in its regard. So, it appears that you should file a SS-4 form to apply for the Employer Identification Number (EIN). To this successfully you will need to have a contract signed with customer in the USA. You will have to show given contract to the US IRA. The downside of this method is that:It requires for you to sign contract with US party prior to the acquiring the EIN You will have to mail originals of your Passport/Natinal ID and contract to the IRA.Instead of going that way, I have deci Continue Reading

How can I make it easier for users to fill out a form on mobile apps?

Make it fast. Ask them as few questions as possible (don't collect unnecessary information) and pre-populate as many fields as possible. Don't ask offputting questions where the respondent might have to enter sensitive personal information. If some users see you collecting sensitive information, they might not be ready to share that with you yet based on what you are offering, and they will think twice about completing the form.

Who qualifies Pell Grant 2019?

First you have to be eligible to file a FAFSA. Then aid eligibility will be calculated. It is a formula based on family size, income, assets, number in college and age of oldest parent, primarily. So there is no one answer for this question. You can find out if you qualify though. There is a fafsa forcaster tool, or you can run the Net Price Calculator for any college and the estimate of aid will show Pell Grant or not. You will enter all the above listed information into the tool and it will calculate this for you.

How do I apply for a Pell Grant 2019?

Pell Grants and all other state and federal student financial aid is funded by the largesse of American taxpayer. That's why international students may not receive these monies. International students should appeal to their own governments for funding.

How do I get updates about the government jobs to fill out the form?

Employment news is the best source to know the notifications published for govt job vacancy. The details are given in the notices. The news available on net also. One can refer the news on net too. It is published regularly on weekly basis. This paper includes some good article also written by experts which benefits the students and youths for improving their skill and knowledge. Some time it gives information regarding carrier / institution/ special advance studies.

How do you apply for the Pell Grant?

I never applied for a Pell grant so it is outside of my grant writing experience. However, I have heard of them. Here’s a very good web page that explains more about it and how to apply (an application form vs a formal written grant, as I understand it). Federal Pell Grants Thanks for the A2A and good luck!

How can I fill out Google's intern host matching form to optimize my chances of receiving a match?

I was selected for a summer internship 2016. I tried to be very open while filling the preference form: I choose many products as my favorite products and I said I'm open about the team I want to join. I even was very open in the location and start date to get host matching interviews (I negotiated the start date in the interview until both me and my host were happy.) You could ask your recruiter to review your form (there are very cool and could help you a lot since they have a bigger experience). Do a search on the potential team. Before the interviews, try to find smart question that you are Continue Reading

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